-
March 2024 by Travel Eat
Visited this location to return a product that had a prepaid FedEx label. Searched locations in New York City and found this one. Very courteous and helpful staff here!! They walked me through everything and was sure that I was taken care of! Thank you so much for your help!
-
March 2024 by Jay Miner
Clerks were helpful and moving the line quickly
-
March 2024 by Eden N
Placed an order online for next day printing. This location ran out of supplies but put in the time to call and help me find an alternative. Very flexible and accommodating. Thanks to Aaron for the follow up and help!
-
February 2024 by Rosalinda CTS
First and foremost, I would like to thank Mike. I am so grateful to him for being so polite and helpful over the phone. I'm recommending this location because of this outstanding employee.I hope FedEx recognizes how lucky they are to have him on their team.He was extremely courteous and professional and I was very impressed. I'm very pleased with the excellent customer serviceI received.I'm looking forward to continuing to use only this location from now on.Thank you again, Mike.
-
February 2024 by Sarah Karns
I’ve never had such bad customer service in my life. Extremely rude and refused to help me when no one else was in the store. (Mike is the one who is extremely rude)
-
February 2024 by A J
Prince and Brian are extremely friendly and went above and beyond to help me.
-
February 2024 by Michael Johnson
On 1/25/24, at around 2:30 pm, I visited this location. I encountered all the staff working at that time to be rude and found it challenging to receive their assistance. The majority of the staff seemed more engaged in chatting with each other rather than making an effort to assist customers.
-
December 2023 by Christopher Heck
I brought a cell phone for return and had a QR code to print my label. The employee took my package. Week later I called my phone provider to see if they received the return. They told me they received the package but the box was empty. Apparently the worker switched labels on my package. The reason I know this is because the QR label has a max weight on it. The label they received had a weight of 2oz. Please be aware of this scam
-
October 2023 by elton zani
The best customer service I have ever received in a FedEx store, you can immediately see that they are not fake but really want to help you. Bri is the best, very professional and fast.
-
August 2023 by Phoebe Beachner
They don’t offer packing services for large or oversized items so I took my money to UPS instead where they will.
-
July 2023 by Sydney S.
Customer service is bad. Staff member was so rude to me when I was just trying to pick up a package. It was so unnecessary.
-
July 2023 by Brian R.
I had a deadline to return a desktop computer to the manufacturer and I was very anxious about getting it packed and sent on its way. Cathy and the people at 250 E Houston were super nice and capable and it served to really relieve my stress.
-
June 2023 by Margot Baer
Great location, Cathy the manager helped me out and was amazing. such a good vibe
-
May 2023 by Andrea Leal
Cynthia the store manager is AMAZING, patient, and super professional... the rest of the team is as well but she's definitely great. Every time I come to this location I have a good experience. Everyone is just f&$!#% nice!LOVE YOU ALL!!
-
April 2023 by Sara Y.
Most of the pictures are wrong....please compare with mine. Just make sure while you're ready to Copy at This place. There's another customer taking over sometimes. Pl make sure that after using a machine, Press "END SESSION"
