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January 2024 by J Z
Zero star. The worst service I’ve seen at FedEx 12/18/23 Night shift Staff just don’t care about anything, doesn’t want to do anything. They need to find another job doesn’t need to people.
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December 2023 by Seth Presser
Hours are posted but not honored. The website says the store will open at 8:00. It does not. Returned at 8:30, employees were in the store, with lights on, but all doors locked. When I returned at 9:00, only one of two entrances was open leaving me to believe it was still no open. When I questioned this, I was basically told to mind my business.
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December 2023 by zohaib moonis
Hours say store opens at 8 am, I’m here at 8:30 and no one is here
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November 2023 by Brandon Schwartz
Had a last minute, major print job needed. Called ahead to see if they could do it and spoke with Chris who confirmed they could it for me same day, and worked with both him and Whitney to get a price and the printing going. They were able to do it in 30 minutes which was ASTOUNDING! Thank you to the team and Britney for overseeing things. I’d highly recommend using them.
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November 2023 by Cristina Rose
I googled the address of this FedEx location so I can give it to a FedEx customer service person on the phone. I was making a complaint because I went to this store to drop off a package and the company informed me that they received an EMPTY package. I knew from the time it was scanned into the store then on the truck being delivered, the phone must have gone missing at some point. To my surprise I read another review from 4 months ago of a package they sent that was empty upon delivery. Safe to say that there is something happening at this location, DO NOT DROP OFF ANY PACKAGE HERE! THE RECEIVER WILL RECEIVE AN EMPTY PACKAGE !
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June 2023 by Evgeny N
One employee came out and told me to leave return package on counter and left without scanning it or providing receipt (happened on 31/05/23) . Company received empty box, escalated to Fedex. Fedex said they sent it as it. Highly suggestive some bad apples working at this location. DO NOT LEAVE WITHOUT GETTING RECEIPT FROM THEM WITH WEIGHT INFO.
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June 2023 by Isabel de Santos
The worst service I’ve seen at FedEx!!! Staff just don’t care about you having troubles!!! They need to find another job if they hate people that much!!!
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November 2022 by Kate Wiehoff
DO NOT waste your time or money. The staff at this location is beyond rude and unhelpful. Happens every time I come in.
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September 2022 by leon shen
this fedex location is horrible, by far the worst fedex location I used, unfortunately it is next to my office, the girl clearly treats her breakfast bit is way more important than customer service during her working hours. she refused to come out to scan a receipt for customers, always been using the same excuse that system is down, come on, how a company like FedEx system is down so frequently....i hope someone from FedEx corp will investigate the work attitude and work ethics of this location,
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September 2022 by Ksenia Konovalova
This location seems to be closed. FedEx - you need to update this info!
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June 2022 by Chen Rong Phang
Store manager-Zulma who was working on 6/13/2022 was unprofessional with attitude that made customers very uncomfortable when she was unable to help me package my item. If you can't do it just tell us you can't do it. Don't waste our time. She eventually ignored us and i do not think FedEx should tolerate staff with this horrible attitude.
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January 2021 by Shruti Nambiar
Had the worst customer service experience ever with Christopher at the counter. Went to ship 1 package and he was rude since the first moment. Providing no help with any information and his mistake led me to have to call customer care 5 times to get the package delivered ultimately. Go to any other Fedex centre - there are about 3 others within a 2 block radius.
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December 2020 by Yasin Akalan
They lost my packet and BE CAREFUL, THEY DO NOT HAVE THE MONEY BACK GUARANTEE ANYMORE. They lost my confidence in FedEx
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December 2020 by Yasin Bilgehan Akalan
Do not ever use them! Especially, during the pandemic
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October 2020 by Marco da New York
Everything I needed, fast and attentive.5 stars instead of 4 because I got a phone call from them telling I had left my clipboard behind.
