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February 2024 by 부웁
employee are kind and good it was good service!
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January 2024 by Irving Batista
They charge an extra fee to drop off a prepaid fedex package.
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January 2024 by Paul Cellupica
As others have noted, they charge an extra $10 “handling fee” that other FedEx locations don’t, supposedly because they are in a hotel. On top of that they are inefficient and disorganized. You’re better off walking a few blocks to the one on 57th and Seventh Ave.
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December 2023 by Google user
As others have noted, they charge an extra $10 “handling fee” that other FedEx locations don’t, supposedly because they are in a hotel. On top of that they are inefficient and disorganized. You’re better off walking a few blocks to the one on 57th and Seventh Ave.
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November 2023 by Kunal Sampat
I don't understand all the bad reviews here. This team is awesome. They printed over 100 pagesin less than 15 minutes and at a short notice. Billing and payments was flawless. Kendall called me to clarify the online order. Everything was just perfect. Thank you!
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July 2023 by Nexstar InformationTech
You have to go through hotel lobby and down to conference center. They charge extra fees because they're in a hotel. They should remove it as a fedex location.
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February 2023 by Jasmine Wang
Located in the Sheraton hotel and not staffed during hours. It actually functions as the business center for the hotel rather than a FedEx location. Many other review also mentioned the extra fees to used this location
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February 2023 by Alexandra Yusufov
Closed on Sundays. Schedule is not updated online. Schedule on the door is different. One says it’s open the other, closed
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February 2023 by MkM
Charge fee because it’s in a hotel. Wild.
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January 2023 by Patricio
They charge you to take a package, ridiculous
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December 2022 by Sean The Traveler
This for anyone on the area looking for this location. They are located INSIDE THE HOTEL!!!Don’t spend 15 minutes walking from 53rd to 52nd looking crazy. Just go inside the hotel and it’s on the lower level.
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December 2022 by Julien du Mesnil du Buisson
Their only goal is to find way to charge you more
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September 2022 by Bibicha F.Z
$10 for handling a small package… this location is at Sheraton hotel. I sent a package to the hotel for a guest and he was supposed to pick up at the FedEx store which is part of the business center at the hotel. The guest was asked to pay $10…. Even UPS charge $5 for heavy packages to be picked ip at UPS store … don’t use greedy FedEx
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June 2022 by Katherine P
Comically terrible. And arguably engaging in fraud/false advertising/stealing $. If you aren’t a real fedex with normal rates, you need to advertise yourself as such on google maps and everything else. Not acceptable for a customer to only find out that there is a special $30 fee for this location for prepaid packages as they are already out the counter with you checking out.
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February 2022 by Jeannette Duthoy
$10 fee to simply drop off a pre-paid package. Why???? There is no reason or additional service being provided
