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February 2024 by Edgar Haro
I’m sorry, I don’t write reviews like this. The people who all work there are extremely unprofessional. I don’t know how anyone can review this place as five stars. I first walk in and I am going to ship three packages and I have two addresses ready but then the lady jokes around that she’s not going to assist me because of her break and I’m not ready. I decide to ship only two packages. She then talks to her coworkers all cursing, using inappropriate language. It seem that she didn’t even want to send the packages for me and was sighing the whole time as I was talking to her. For location. I’m surprised it would hire such staff. I’ll never come back here again. The other cashier then mumble under her voice “arriba,” a Spanish word, probably because I’m Mexican. These racist workers should be fired.
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February 2024 by David Rosen
Excellent service 5 star plus - Maurice the manager was so kind and helped me with grace and first class service!
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February 2024 by Berakh Ruben's
Very good service, polite and helpful people. Thank you, Kirk and Kristy.
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January 2024 by Saakshi Muralidhar
Big shoutout to Eddie and Rebecca for helping me pull off a Christmas miracle to get my things printed and bound in time. They were gracious and had the best attitude. this will now be my go-to FedEx!
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October 2023 by Asia BeenGorgeous
Shout out to the beautiful staff member with straight red hair. Her customer service is amazing & she's very efficient! I never would've have appreciated how impactful great customer service can be without her. Thank you!
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October 2023 by Frank Sprow
Quick, good staff.
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October 2023 by N B
The girls behind the counter were talking and distracted and didn’t scan all the items that were in my package and now that I am back home I got an email showing that only 2 out the 3 items have been returned when I gave all 3! Either do you job or sit and chat. I called FedEx helpline and they were of no help.
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July 2023 by Stephen Milioti
Jada was so kind and helpful. She helped me pick out the perfect box size, showing me several different options. I didn’t feel rushed or hurried at all. And she took the time to explain estimated delivery times. She has an amazing attitude and clearly takes pride in her work! Thank you Jada! ? ?
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May 2023 by Anton Blagodir
Disgusted staff, not help me
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December 2022 by Reynold W.
Surely, rude, lazy help. Go elsewhere. Staff shouldn't be in a customer facing time. Very disturbing and unacceptable.
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August 2022 by Kamal Alyousef
The staff was nice and helpful at first but seemingly inexperienced. I shipped a parcel to upstate NY on the morning of July 25 and payment needed 3 attempts before it went through. To my surprise each attempt was actually charged to each credit card that was tried. I found that out when I received confirmation messages from the card issuers. I ended up paying 3 times for the same shipment. I went back to that FedEx office but the manager said he could do nothing and that I should take the matter up with the card issuers. So I ended up paying for the employee's incompetence.
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January 2022 by Chrissy R.
Convenient location but currently all Manhattan locations have modified hours due to covid. This one closes at 6pm (not 9pm) weekdays. Call ahead if you're unsure.
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December 2021 by Y B
The lady at the store (whose photo is attached to this review) treated me, a customer, extremely rude today refusing to provide any service shortly before the closing time. I hope the management of the store will take a note and train their staff better in the future. Until then I’m taking my business somewhere else and suggest any potential customers to do the same.
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December 2021 by Leo M.
A bit clueless and NOT really a print location Mislead by some of the reviews we went to this closer FedEx first. We recently needed a 100 or so copies of a Christmas letter printed on glossy paper and they couldn't figure out how to do it. After a bit of back and forth between the three team members the best they could come up with was doing a scan (the quality of which they were unsure of), using paper they weren't sure about the suitability, quantity, or price of, and then printing it out in batches of 10 or so copies through the day. Needless to say we left and went to the real "print and ship" location an avenue away where they completely understood the task and provided excellent and efficient service. I'm sure this is location is perfectly fine as a FedEx ship center - we saw people come and go dropping off packages - and they do have one copy/print machine if you just need a copy of something before sending it off. But it isn't really set up for large print jobs.
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December 2021 by Cynthia V.
I've only ever had exceptional service at this FedEx from every single employee, including the manager. Very grateful to everyone here for always making the shipping process quick and easy and painless.
