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October 2023 by Juliah Njoroge
I went there today. The guy who was there was slow and not so helpful! He was also under the weather - sneezing and blowing his nose most of the time! I didn’t see him using sanitizer when handling the paperwork or somebody’s phone! After I was done, he asked me for my phone and went on to use my phone to rate himself! I found this awkward because I’m the one who should rate him depending on his service!!
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October 2023 by Caroline McCarthy
Jasmine was very helpful and helped resolve a printing error while I was in the store. She also dealt with a disruptive customer with lots of patience and grace.
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September 2023 by Nora kraft
Great location - went in for a quick last minute printing job I needed for work and Shaq and Jasmine were super helpful and nice.
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July 2023 by John Arthur
Charged for a service they didn’t provide and refused to refund me
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June 2023 by Robbie Harlow
The guy working when I walked in, Shaq, was super nice and efficient as well. Good location.
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October 2022 by Lawrence Weinzimer
Staff are very approachable and highly professional. Come here to make copies, and to send off a package or two. Close quarters, best when not busy.
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August 2022 by Elizabeth D.
The absolute slowest service- always a line and the employees are never moving quickly to assist. Extremely unfriendly as well.
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March 2022 by Emma P.
Rude staff - printers are always out of service - do not go here expecting to be able to print anything
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February 2022 by Ben Beard
FedEx is a terrible company- this is known. But this particular location is the bottom of the barrel and that's saying something. Dealing with the employees here is truly painful. I have been there 3 times and each time was a unique brain-draining experience.I've been told they don't ship items that were shipped to me via fedex. I have been told they won't ship my package because the plastic "is soft". And I've been told that they don't ship irregular shaped boxes. Every single time I walked to the FedEx down 8th and they took my packages without question or hassle.Avoid this place like the plague. If for some reason you absolutely must use this location, here's a tip. Wrap your package well, walk to the nearest recycling center, and toss it into one of those industrial shredders. It will achieve the same end result and save you shipping costs.
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February 2022 by Isabella Z.
The girls here are beyond lazy and unhelpful! I rarely write reviews, but the situation here just made me so irritated!!
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November 2021 by Heidi Day Wenzel
This location has horrendous customer service. It’s like they really don’t have any interest in helping you. I’m sure they just make minimum wage and have no incentive to make the company money cause it’s almost like the hope you walk out instead of using a service.
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October 2021 by Nora Flaherty
absolute worst staff at any fedex location ever… avoid at all costs unless you enjoy being harassed by people who clearly hate their lives and love taking it on customers. learn how to run a business
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September 2021 by Leila Z.
I rarely write reviews but I have had nothing but consistently horrible customer experience here. It's gotten to the point where I walk 20 mins to soho if i need FedEx even though this is a 5 min walk from my apartment. If you want to have your day ruined or cry, go here.
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August 2021 by Berry Smith
The staff here has a horrible attitude. The gentleman working there had asked me to wear a mask. Which I was glad to comply with even though I am double vaccinated. They had no masks to provide so I used my shirt to cover my nose and mouth. The gentleman purposely made sure I wasted more time waiting online before he told me he wouldn’t help me. I understand these are weird times In the world but they should atleast try to accommodate people when they themselves are trying to accommodate.
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August 2021 by Berry S.
The people here are nasty and are in a competition on who can work the slowest. This spot should be shut down.
