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January 2024 by MX Oops
just stopped by to ship something that already had a prepaid label. Got charged $15 for this package handling fee, ridiculous.
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October 2023 by T C
Please note: this location does NOT accept inbound packages. You can only ship outbound. Don't think you can ship to this location then pick up when you arrive.
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July 2023 by Des C
You have two events in Javits Center with only two rude employees working following said events with THOUSANDS of attendees. Lack of preparation and proper staffing. It took over an hour just to get two things sent out and there were only 5 people ahead of us.Do better.
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April 2023 by Jason Curry
Great experience getting some thing printed on short notice for a conference we have in the Javits Center. The people I spoke with on the phone were super nice and helpful.
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March 2023 by Liliana Olmos
It’s a rip off. Stay away! They charge a handling fee per box ? of around $50 and They say is only that location. They don’t know how to get money, also printing is sooo expensive.
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March 2023 by Laura Olmos
They charge twice for everything. And make up the prices. Watch out for that!!
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October 2022 by Corey Lehman
Went in for same day business cards and got them very quickly. Everybody here is awesome to chat with too
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June 2022 by Mahzabin Mannan
I’ve been to this facility three times over the past month - to print, make copy and scan, and each time I’ve felt very welcomed. The staff here is very friendly. Each of them more than willing to help.I also never had any wait time, but that may be due to the fact that this facility is located inside Javits and not many know about it. They did mention that their hours may vary based on events at Javits, so don’t go by what Google shows.Also, the Javits center security guards are very friendly, just let them know you’re going to FedEx office, and they’ll point you where to go.I’m not going to any other FedEx locations. This one exceeded my expectations many times around.
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June 2022 by Vitaly Modlo
Called this office on Wednesday and asked the lady twice if they work on Saturday, she said yes 12pm to 5pm. On Saturday, wrapped up the booth at the conference at Javits Center and came at 12pm to find the office closed. Had to rearrange my travel plans to handle three heavy boxes. So irresponsible. I wish the FedEx lady to experience the same awful customer service ?
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May 2022 by Janet Yee
Awful people here! I called 30mins before closing, emailed them 1 page doc for printing. He told me he was picking me up from security. I waited. He knew I was coming. Then told me he couldn’t grab me. I arrived at 4:01pm and he refused to help. Terrible! I was coordinating with him for this one doc. He said “too bad. Go to 34th and 8th”. And admitted to not even printing the doc
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April 2022 by Richard A
The service was great and very friendly
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March 2022 by Jen D.
I came to the center twice, and the front-liners were very friendly. The gentlemen were accommodating and knowledgeable. They are always ready to help. Kudos to Jorge, Scherod, and the other guy!
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January 2020 by Christian Schulte
I took a cab all the way to the Jacobs Javits to send a package to find a “at lunch be back later” sign set for 90 mins after the current time. Wouldn’t trust them to be open when you need them.
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July 2019 by Nicholas Franco
It was fine.
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July 2019 by Sunny C.
There are tons of printing services around, don't go to this one! Not sure why Printing and copying services are more expensive here than other fedex. Ridiculously, when I asked the staff to help me crop my passport photos (with boundary boxes already there), she cropped them as if all the photos are of different sizes and I cannot use any of them... there wasn't any apologies after I asked what happened...