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March 2024 by Ron Caesar
Please fire the black girl with the glasses, she has an attitude, she never acknowledged me, the black gentleman that helped me told her to let him know when I was done filling out my form. She never looked in my direction just screwed up her face and didn’t help. Promote the giant black guy with glasses, he was kind and helpful, please get rid of the black girl , I didn’t get her name but I’m sure everyone who has gone to this location knows who I’m talking about. Let me mention I’m black so there is no misconception. I hope she’s not there next time!
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March 2024 by Irina Goldman
Askale provided exceptional customer service. She was very friendly and went above and beyond to answer my questions and help me mail my item. It was very much appreciated.
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February 2024 by Hatem Shehab
Very bad service. Employees just unwilling to do their job. One of the worst customer services I've ever seen.
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February 2024 by Barry Robinson
I needed to return a package and asked for his help. It seemed as if I were bothering him. He was extremely short with me. I had to purchase a box to ship my item. I paid with cash. When he gave me the receipt with my change, he hadn’t given me the correct amount in change. When I asked for my additional coins he said, “I gave you the right change,” and walked away. I called him and he said, again, “I gave you the correct change.” I had the change in my hand and was missed 10 cents. I just walked away to avoid a confrontation.
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December 2023 by Jared Einhorn
Kelly was very helpful. Great energy and customer service skills! There was no wait time when I went today as well!
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December 2023 by my opinion
Beautiful humans doing their best to accommodate handicap customers (not invalids) who are used to being rude to their doorman and waitress, so they think fedex is going to ship their attitude for free
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December 2023 by Shay Lam
Incredibly slow employees who make no efforts to improve productivity or speed things up. None of the printers ever work. Please replace these jokers with machines so we can all get on with our lives.
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December 2023 by Olga Monaco
It cost me 20 minutes to print one paper, all 5 ppl to busy to answer questions to one customer who was in all office, horrible attitude, horrible service ???
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October 2023 by Josh Barna
Got me 300 cardstock prints in under an hr. Exactly what I needed when I needed it.
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July 2023 by Brian Newman
Worst printing experience I've ever had. Slow communication. Gave me large format posters 27x40 in a plastic bag, without event a rubber band or tube to hold them. It's as if McDonalds gave you fries in your hand with no carton to keep them in and claimed you had to pay extra for that. Poor customer service. Worse than any print shop in Manhattan.
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July 2023 by Jenna Ochoa
Super friendly and helpful! I needed something printed for an event and to have it ready for a courier to pick up. The team was prompt and turned my order around from an email in time. Thank you for your help!
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July 2023 by Hannah I
Darius is a superstar! He was here yesterday and this morning from 8am by himself and calmly worked his way alone through a big line of people. FedEx should recognize him and also provide more staff in the morning!
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June 2023 by H Hannah
Darius is a superstar! He was here yesterday and this morning from 8am by himself and calmly worked his way alone through a big line of people. FedEx should recognize him and also provide more staff in the morning!
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June 2023 by David Doss
This review is for Casey, who truly went above and beyond to help me after some of the other team members said there was nothing they could do for my situation. She is an absolute allstar!
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June 2023 by Brent G.
Customer service is the worst, told me to wait and never returned to help.
