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February 2024 by Wendy Schoeler
Excellent service! Lifesaver on a Saturday.
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December 2023 by Hainan Xu
FedEx continues to be a source of immense frustration with their consistently inadequate service. This marks the third occasion where I've found myself thoroughly let down, solidifying their position as the worst in my experience.In a recent online purchase, I dedicated an entire day to waiting at home for the package. Despite anxiously monitoring their tracking website, the status eventually changed to "we tried to deliver." Notably, there was no effort to knock on the door or ring the doorbell, a recurring theme in my interactions with FedEx. Meanwhile, the package room in my building was brimming with deliveries from other carriers like UPS and USPS, indicating that FedEx had no trouble accessing the building.This isn't an isolated incident; the next day, the same frustrating scenario repeated itself. It's worth noting that similar situations occurred twice before, where FedEx claimed a delivery attempt without actually delivering. Now, I'm forced to make another call to request holding the package for my pickup. Is this their version of a delivery service? Convenient, indeed.Despite filing complaints in the past, FedEx seems resistant to improvement. It appears that this is their chosen mode of operation. Bravo, FedEx, for consistently surpassing expectations in terms of poor service.While I acknowledge FedEx's significant role in the delivery industry and its likely persistence, I find satisfaction in choosing alternative services whenever possible. Each time I opt for a different delivery option and withhold $20 from FedEx, it brings me a sense of contentment. Additionally, I plan to suggest to major online shopping platforms the option for customers to choose their preferred delivery service.
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December 2023 by oleg jelezniakov
Love that this location is open till 9PM. They only take cards, no cash. However, point off for not taking Apple pay. Buy yourself the machine guys, all the corner-stores have.
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September 2023 by Dipesh Dhanji Shah
Seamless and quick plus allowed to ship same day if you make it before 7.30
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August 2023 by Poran C
The customer service person is very polite and courteous.
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July 2023 by pnm400
Nasty lady at front desk. She gave me wrong info and wasted my time. She said they have paper instead of bubble wrap (more environmental friendly) to use. But then told me I have to go to a different Fedex to get it. What a waste of time and money.
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March 2023 by Nina Firgau
Aminia was very helpful
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February 2023 by Masha Bog
If I was able to give this awful place -1000, I totally would. Rude and unprofessional staff that constantly looses packages and lies about it!!! Avoid at all costs!!!
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February 2023 by Michael Jones
Always friendly, patient customer service. Usually no/little wait.
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February 2023 by Masha
If I was able to give this awful place -1000, I totally would. Rude and unprofessional staff that constantly looses packages and lies about it!!! Avoid at all costs!!!
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January 2023 by M S
Step in Lots of packages for shipping domestic and international.Associate Ms.Amina Ndotoumbaye is so nice patience, well knowing how to handle waited customer.If supervisor and manager see this notes don’t loose her. She is gems for your facilities.Sofia Zusman is also very sweet helpful friendly. Loved her service.April Newkirk Humble nice and helpful.
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December 2022 by Brian Quinn
Always great service!
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April 2022 by Magan Shrestha
Step in Lots of packages for shipping domestic and international.Associate Ms.Amina Ndotoumbaye is so nice patience, well knowing how to handle waited customer.If supervisor and manager see this notes don’t loose her. She is gems for your facilities.Sofia Zusman is also very sweet helpful friendly. Loved her service.April Newkirk Humble nice and helpful.
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March 2022 by Poppy Hanson
The staff are good and prefectThey bare great as wellThanks for the awesome service
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January 2022 by C Valentin
Had a great and pleasant experience. The young lady behind the counter answered my questions and helped me, all with a smile on her face. I left this store with a huge smile on my face just because the experience was so pleasant. She had mentioned her name a I forgot it, I’m sorry. But it was a Friday afternoon and she was great, thank you.
