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July 2023 by Nicole B
Renee helped me ship a small package and was so helpful, patient, friendly, and kind!!!
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April 2023 by Emily Nelson
Alan M was incredibly solution-oriented and approachable. He helped me to figure out the most cost effective way to return my parcel given the retailer provided incorrect bags. Would definitely come back again!
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October 2022 by M U.
I have tried several Fedex but this branch in front of Madison Park is by far the best one. First is clean , second, the mature make supervisor or manager is knowledgeable in international shipping. I often send business documents and asked several stores if I could use my account abroad, some say they dont allow it, some say its way for expensive but only this senior guy knew that the amount showing in his screen is actually in my local currency and not in USD. Ive been overpaying sending documents all the past months! I felt sorry for myself because or the other fedex's personnel pure lack or knowledge and experience! A big thank you!
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October 2022 by ggirl
The rep recommended an expensive box that made my return not worth returning. After charging me, I found there were options that were 2/3 of the cost that he didn’t recommend. Not going here again.
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September 2022 by Nathan Pike
Absolutely amazing folks here. Best experience I’ve had!
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July 2022 by Roumany D
Good service and quality is good.
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June 2022 by Sara M.
Alan and Andrew provided great customer service. They were so helpful and friendly. Highly recommend this location!
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May 2022 by Kate DeMay
I ship very often for my company, and everyone here is extremely helpful and pleasant. All of the employees are so patient, kind, and attentive. Anna-Lisa is an absolute saint. I had a massive shipping project and she was able to help me, other guests in the store, and train a new employee at the same time. This job is not easy by any means, but everyone there makes it look effortless. Thank you all for your continued service and help!! It is appreciated.
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April 2022 by J L
Great experience, Serge is very helpful and professional.
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December 2021 by Magan Shrestha
amazing staff, attentive and helpful Ms. Nia is amazing. dont loose her. she is diamond of your location.
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August 2021 by Michael Parks
Simone was very kind and friendly during my visit to this FedEx. I definitely look forward to shipping packages here in the future.
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February 2021 by William Inman
I wanted to highlight the professionalism of Selma at the Fedex shipping location on 23rd. I dropped off a package with a pre-paid label--then quickly walked out the door. Selma noted that the label was poorly printed and would be difficult for a driver to decipher. She tracked down my phone number, then rang me as i was out walking my dog. Within 10 minutes, I sent her the electronic label (bypassing my bad printer). She printed it in the office and the package arrived at its destination the next day. Selma went above and beyond and i'm very impressed. My experience was "delightful" -- not a word I used often in reviews.
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January 2021 by Curt H.
The secret is out. This is the best little FedEx store in my neighborhood. Helpful and friendly staff.
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August 2020 by Luis Salomon
Been working with this staff as start-up got off the ground. Awesome crew over the last year and a half. Friendly, professional, and keep the place looking good. When they couldn’t fulfill something they called to other branches to make sure we were taken care of. It’s that extra bit that makes their customer service rock.
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March 2020 by Zack Sharon
Good service...
