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November 2021 by Ben Ryu
The worst bank we’ve dealt with from with commercial loan. We’re about to report and lodge a complaint to the bank regulatorsOne aspect that I will comment is at the closing they charged interest for the rest of the month and we closed towards beginning of the month - feel they’re robbing us - I don’t know the legality of it perhaps on a commercial loan it is but did pay off many loans but never experienced this bad.Also the customer relationship person just ignored our request and help with getting a closing statement.If you have Loan with them I hope your experience will be better.
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October 2021 by Shlomo Svei
The most unprofessional bank I have ever been in, in my life the lady was eating right in front of me and had zero people skill, no one here's speaks good English either....this was a horrendous experience.
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January 2020 by Erica Feldman
Came back to renew my CD. Did not recognize anyone, except one. Ms. Suman. She is still from the old team and always says hello. I personally use to deal with a very handsome young man. in the front with the old Branch Manager Mr. Konstantine. Wonderful people. But I been a few times to the branch for atm use and I'm just disgusted. The new branch manager looks like a robot stays in his office and not once did he ever greet me. I will not visit this location anymore or do business with flushing. This bank has lost its glow.
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February 2017 by Meg S.
Offering a very good rate now for a 13 month CD and a 7 month CD. Very patient customer service. Stayed late to finish a transaction. And they have a really lovely wheelchair accessible bathroom in back. My only complaint is that they have limited hours -- no late nights and no weekends.