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March 2024 by Debbie Chadwick
After finding this store online several years ago, and talking cross-country to Jimmy several times - it was such a joy to come and spend an hour or more looking at and trying multiple pens my husband and I were considering. The staff is incredibly knowledgeable and friendly - it felt like an hour spent with friends! We bought several items for ourselves and at least one gift!
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February 2024 by Greg Mascherino
Absolutely a beautiful store…the pens are gorgeous. I was looking for a vintage Montblanc or Waterford for someone and the guy helping me was so nice. I took a lot of his time and sadly had to leave without buying anything because my friend was indecisive. Would recommend very much. Super friendly, great products, and passion for the craft. Was pretty cool to hear them talk about their work and the pens. Will definitely be back but bringing my friend with me. They were very accommodating and even offered to ship stuff or for us to return stuff. Cool place.
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February 2024 by Galit Mor
Love this place ❤️
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February 2024 by Isabel Swift
They can answer any pen question, solve most any pen issue, have an extraordinary collection of writing implements, from practical, to unique, to exceptional….
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February 2024 by Sheikh Ahmed
Visited a year ago. Loved this place and the energy of the staff is infectious. Super cool place to shop for writing instruments. They also have a whole catalog of inks with examples of how it will write. I need to make a visit again.
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January 2024 by Tony Barral
Great service.
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January 2024 by Max R
I went in for an emergency appendectomy and was turned away, just kidding I love this place the staff and Inventory are just amazing. Post COVID they're back!
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January 2024 by Emery Villeneuve
Outstanding customer support. Online purchase issue resolved with one 5 minute phone call. New loyal customer.Joe VilleneuveFlorence, SC
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January 2024 by Amir Malik
Good variety
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December 2023 by r rodriguez
Great place and pen selection.
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November 2023 by Donna D.
There appears to be a serious customer service problem at the store. I suspect that unless you're laying down heavy money or come in recording for your next podcast, or YouTube they're not interested in you, nor will those in charge take to task the individuals who are not acting professionally toward customers as they should. This is also a sign that they've been in the business a little too long, and no longer feel they need to appreciate the public, or even show good manners. Time to bring in a new generation of craftspeople who want to be there greeting and assisting all visitors. I live in New York City, but after reading so many reviews with the same complaint, I will take my business elsewhere.
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October 2023 by Kathy Burck
I’ve always had good luck with Fountain Pen Hospital. Although I collect ball pens rather than fountain pens, the prices are fair. One thing I really like is they are willing to switch out a black refill for a blue one or a medium point for a fine point
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September 2023 by Vanessa K.
Been buying top quality, prestigious pens as gifts for people who have help me financially. They have a beautiful catalog and you can call if you know exactly what your looking for.... I have never been disappointed
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September 2023 by Anna Lizarov
They have a good selection of vintage pens and I really enjoy going to their expos.
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August 2023 by Kristen (Gypsy Monkey)
Wow . Who knew pens could be this cool ? I went because it was inside the 100 shops to see in NYC book . Hopefully one day I’ll be able to buy one of their high end pens ! They are beautiful .
