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December 2023 by Jennifer C
there were 3 other laundromats closer to me but i walked the extra few blocks to come to this one. everyone is so friendly and the machines are all new and work well. the price is also cheaper than other places and the place has wifi and is large with tables to hang at while you wait for your wash!
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December 2023 by Evan Coleman
I schedule via the CleanCloud app. They always pickup and deliver right on time. We used to use Folded and their customer service was abysmal. Gentle Wash exceeds my expectations every time. Highly recommended.
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December 2023 by Yuriy Uva
This laundromat is a gem. The washing fold services are a complete lifesaver. We leave them and it’s ready very quickly. Sometimes they even pick it up from us to save us time. The service and quality is unmatched. We’ve tried all the other places in the neighborhood and this place takes the cake. We recommended to anyone looking for a quality laundromat with excellent service. Thank you again for our family.
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December 2023 by Danny P.
I recently had a fantastic experience with Gentle Wash Laundromat's laundry and dry cleaning pickup and delivery service, as well as their wash and fold drop off service. Their team was prompt, and the quality of their cleaning was exceptional. I was particularly impressed by their same-day service, which was a game-changer for my busy schedule. Their wash and fold drop off service was also incredibly convenient. I highly recommend Gentle Wash Laundromat for their reliability, efficiency, and outstanding results. Thank you for making laundry day a breeze!
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December 2023 by Hayley M.
The machines of this place regularly malfunction and take your money. In the past I asked the staff to refund me the lost money and they kindly fixed the issue immediately. For reference in the next part of this review, I'm a white afab person. This morning I watched them give a customer who is BIPOC woman a hard time about the same issue for 45 minutes. What in the racism is this?
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November 2023 by Boris Y
Love their drop off wash and fold service! Whenever short on time also use their pickup and delivery for both laundry and dry cleaning. Impeccable service at this clean updated laundromat!
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October 2023 by Miquel Mulet Pons
Amazing service, very friendly staff and manager, new machines and great value for the money!! Definitely the best Laundromat I have ever been in my entire life!!
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August 2023 by Fernando S.
Love the place love the service. The only thing is he gets sweltering hot in there I wish they could invest a little on a C
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July 2023 by Candace Sutherland-Mott
Nice, clean, and plenty of washer and dryers. Uses a refillable card, which is so convenient. Lacking chairs (there are only 2) so sitting around can be difficult if you don’t nab a chair. I had an issue with a washer and my card not working and the employees helped me and were really professional. My go-to here in the EV.
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July 2023 by Stephen Rountree
Spent a week in Manhattan with our nephews and needed to do a load of laundry. We have used launderettes many times while traveling and their wash & fold service is economical and appreciated.They opened at 7:00 AM and I dropped off our laundry at 8:30 AM. The lady that helped me in the morning was very nice, she said my laundry would be ready for a 5:00 PM pick up, same day.So when I arrived at 5:00 PM, unfortunately, the lady there at that time told me our laundry was in the drier and would be ready between 6:00 PM and 7:00 PM.Life happens. It wasn’t convenient for me to have to return later, but this rarely happens in my experience. Our laundry was clean, folded and ready to go when I returned around 7:45 PM.I would highly recommend this business S the people professional and clearly wanted me to have a pleasant experience. I will absolutely use their services again in the future. Thank you!
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June 2023 by Benjamin Musheyev
The best laundromat hands down! I’ve tried a few before landing at Gentle Wash Laundromat. The wash and fold drop off service is convenient and easy. Their pickup and delivery I use sometimes as well when I am short in time. Just schedule a pickup online and they show up literally at your door within 1 hour! Highly recommend!
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June 2023 by Abe Shapiro
This laundromat has saved my life 100 times. The self serve is cheap and easy, and the drop off service is completely underpriced for how convenient it is. All of the staff are wonderful, and are always willing to go down a little in price if you need. I cannot recommend gentle wash enough.
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June 2023 by Destinee Felder
Since me and my mother moved to New york city we have been using this laundry facility for 2 months. This laundry facility is clean, organized, is stocked on laundry detergents incase you need anything. Their are also always someone here assisting with customers. The prices are very affordable to wash and dry your clothing. The washer machines takes all the hard stains out of my siblings clothes and out of my work unfirmorns. I would definitely recommend this laundry Matt!!
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June 2023 by Zack Petersen
Always a great experience. Clean facilities, with high quality machines. Not crowded like many other laundromats in Manhattan. Very friendly staff.
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June 2023 by Logan Gakstatter
Clean and very helpful! First time using laundry service in the city and staff were extremely accommodating and friendly!