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January 2024 by Joel Rozen
Fakrun is the best!
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December 2023 by Kea Rice
TERRIBLE SERVICE! The staff insisted me to give my phone # and email address to be able to purchase something (literally wanted just 1 protein bar), I refused to do so and asked him what about for the people who don’t have email address, he responded in the most rude way “THEN THEY CANT BUY ANYTHING” very rude poor service!! Never go to this place!
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December 2023 by Jonathan Williams
The honest truth is there’s a lot of bad reviews here. I think the store needs some help however if you catch Fakrun working if you come in having a idea she is able to help provide you with everything you need to get to your goals I suggest trying to come in while she is there as you may have a different experience.
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November 2023 by Derek Garcia
I’m here at 445 on a Tuesday and the shop is locked with no one inside. Came at 730pm last week when they close at 8 and dude was inside sweeping and said they were closed. Do these people know how to run a business? I would not spend any money here (or at GNC in general, ever again). What a lousy system - I have seen kids lemonade stands run better.
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November 2023 by Ladon Man
Fakrun provided excellent customer service. If I could give 10 stars I would. Thanks again!
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October 2023 by Eugenie Chen
Incompetent staff and terrible service: came in for an order pickup and was told that the system showed the items were already picked up. After I said this is absolutely impossible told me that the order was cancelled because I missed the pickup window. However, I never received a cancellation email or any refund. After spending 20 minutes in the store, they told me that in order to get my refund I need to call customer service. Complete waste of time and money.
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October 2023 by Olivier Rousteing
Closed randomly at 8pm on weekdays Staff too lazy to update their hours on the GNC website, Apple Maps or Google Maps.
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September 2023 by Julian Ehrhardt
Extremely rude manager. She insisted that I could not make the transaction without providing my email and phone number. I said I just wanted to buy the vitamins. After an extended conversation she refused and made me provide all my information, promising that I would not get any promotional email. Then 48 hour later I got promotional spam from GNC. A company and manager that will manipulate and lie to your face is not worth your custom. Terrible customer manners on top of that. Avoid at all costs.
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September 2023 by Whitney Thomas
Came here to purchase some items and the store manager demanded I provide my email and phone number to be added to their email list. When I refused she told me I could not purchase anything without that information. I ended up going to another gnc and had no issue making the purchase without signing up for their mailing list. Never coming back here again.
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September 2023 by Alexander Lukas
clearly states closes at 6pm. came at 530pm on a sunday and staff refused to open the door stating they are closed.
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August 2023 by Wenpin Tang
I came here for product return per Customer Service. The manager was so rude, and called me “stupid” to come to the store rather than ship back myself. This is the first time I hear a retailer manager call a customer “stupid”. Please avoid this bad place.
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July 2023 by Raudo Checo
So today I went in to buy a product for fatburner and label underneath the product was still with 4 th of July pricing promo buy 1 get 50 off 2nd. When I went to purchase who was behind the counter said that the product is never on promo. Yet the tag said so. Further more she proceeded to remove the tags off the shelves right in front of me! Very bad customer service. She just explained to me that she did not want to do a price adjustment. Too bad I was going to spend 120 dollars. No wonder why this is gong under due to bankruptcy!
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April 2023 by Kyle Tran
The manager of the store is highly incompetent and rude. The “store policies” make it very clear why this brand filed for bankruptcy.
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March 2023 by ryan brown
I have spent thousands shopping over the years at GNC especially at this location. Today however will be the last time shopping here. Not only was the guy on the floor rude when i questioned why the Vitamin shop has a specific protein powder $5 cheaper and its cheaper on GNC online i was met with ridicule and laughter fm the security guard eyeing me down at the register. My reply was is it that funny to want to save $$. The coupon i received in the mail i was told will have to be used for a future purchase. Ridiculous!!
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January 2023 by Matthew Aument
Came over an hour before closing to find them locked and lights off. Should have read the reviews- a lot here saying this and I could have saved the travel.