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March 2024 by James Farro
Very poor customer service, both in store and on the phone. If you have an opportunity to use another pharmacy, do it.
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December 2023 by beatriz Hollensteiner
Incredibly rude staff. I believe they changed system/administration recently and the customer service is just terrible. I had to wait three days for a medication to be delivered and at least 10 phone calls where I was told things like “if you need it sooner you’re going to have to pick it up” or “I don’t know what to tell you”Their services is just plain rude and unacceptable.
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November 2023 by Jessica O.
i don't know what has happened to this nice local pharmacy that used to be great. The staff is rude, does not follow through and has forgotten about customer service-they are dealing with people's prescriptions, there is some interaction that has to take place. Misha who answers the phone is lovely. There is a another woman who answers the phone who is beyond rude and a man who is just nasty who answers the phone. If you can go someplace else go someplace else. Life is too short to deal with people who are unhappy in what the do for a living and take it out on you. Wake up 90th street pharmacy owners you are losing business because most of your staff is AWFUL.
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April 2023 by Lisa R.
The white owner is nice, not there too often. The tall Caribbean(?) guy is nasty, unpleasant, dismissive and rude I cringe when he answers the phone or is the one I must see in the store. to. Sounds like he is always yelling at you and as if he hates working there or assisting customers. The services as a neighborhood place are nice and welcome but again, he is the sore spot who would make the pharmacy morePleasant without him.
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October 2022 by Maria Dabao
Came for Moderna booster. Staff was unaccomodating and was very unhelpful. Never again.
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September 2022 by Joyce mulholland
Wonderful and Knowledgeable Staff
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September 2022 by Lori S.
Fabulous pharmacy+ great staff+ pharmacists! Wonderful selection of items+ willing to order those not in stck. HIGHLY RECOMMEND!
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June 2022 by Peter Stockman
They Do Not Really Do Covid-19 Vaccinations90th Street Pharmacy says, on their website and on their phone system, that they do walk-in Covid 19 vaccinations. In practice they do not. At 12:15PM on Friday May 20, 2022 my wife and I walked in and were told "We don't have any." I had called three times earlier to confirm they did Moderna vaccines, that we could walk in and that they had the vaccine on hand. Each time I was told "Yes". This is the second time this has happened. When I said "I am not coming back" the guy behind the counter laughed and said "OK, no problem." These people are completely unreliable. It is no wonder that no one is in the pharmacy. It makes one wonder about their ability to fill prescriptions accurately. Do not, do not put off scheduling a vaccination on the hope that you can walk in and get one at this pharmacy.
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May 2022 by Peter S.
They Do Not Really Do Covid-19 Vaccinations 90th Street Pharmacy says, on their website and on their phone system, that they do walk-in Covid 19 vaccinations. In practice they do not. At 12:15PM on Friday May 20, 2022 my wife and I walked in and were told "We don't have any." I had called three times earlier to confirm they did Moderna vaccines, that we could walk in and that they had the vaccine on hand. Each time I was told "Yes". This is the second time this has happened. When I said "I am not coming back" the guy behind the counter laughed and said "OK, no problem." These people are completely unreliable. It is no wonder that no one is in the pharmacy. It makes one wonder about their ability to fill prescriptions accurately. Do not, do not put off scheduling a vaccination on the hope that you can walk in and get one at this pharmacy.
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January 2022 by Liza Gross
Great service
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December 2021 by Kay S.
Horrible place. They gave very little information online abt the vaccine when I was scheduling my appt. On the day of the appt they wouldn't allow me to call my husband or use their wifi to get my prescription insurance because my phone was broken. I'm immunocompromised and could not get my booster because of how f****** stupid they are. They offered no help or alternative solutions. It is embarrassing and disgusting that such incompetent people are administering vaccines, they're probably killing people.
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July 2021 by Evan Grey
Awesome staff. Super patient and welcoming. Very easy to get your vaccine done here.
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July 2021 by fred Benenson
Very reliable and helpful - they will facilitate any issues with prescriptions and then promptly deliver . Top notch ... and friendly !
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July 2021 by Scarlett King
My local pharmacy. Support small businesses!
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April 2021 by Sheikh Li
As I walked into this drug store, they instantly welcomed me with big smiles and even inquired about my well-being. The pharmacist also offered me some budget-friendly choices. I will definitely recommend this pharmacy to anyone!