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March 2024 by Anthony S-L
Jo is the BEST!!! Highly recommend. So patient and helpful. We had the best time here!!! And the dresses are all beautiful, really comfortable, and light weight. The champagne was fabulous also!! Definitely go see Jo if you’re looking to say yes to the dress!!
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March 2024 by Shannon
I was so nervous when trying on dresses because I'm not the most confident...I was especially nervous because most of the GLL models are so tiny. When I went the first time, I had a different salesperson, Victoria (who was also amazing, but I was informed she left).When Emily took over as my salesperson (sorry I'm blanking on a better term), she was so unbelievably incredible throughout the entire process and fitting. I INSTANTLY felt comfortable with her and not ashamed of how I looked at all. She was so down to earth and kind, and made everything feel a lot less scary. I truly don't think I would have proceeded with a GLL dress if not for her. (And that's not to say I didn't LOVE the Nathalia dress, but I was for sure nervous I wasn't "skinny enough" or "stereotypically pretty" enough for it). She helped me to feel so beautiful when trying it on and I'm forever grateful for her for that!When I met with Emily the 2nd time to say YES to the Nathalia and do my last fitting before ordering, again, she was just absolutely amazing. She has such a kind soul and nurturing way that helps people feel seen!GLL, I've dreamt since I was in HS of having the Inca dress as my wedding dress, and although I ultimately obviously went with the gorgeous Nathalia, I couldn't be more excited to wear a grace loves lace dress on my wedding day! (in a little over a month!!)Thank you to the company and staff for the excellent communication, and the ease of making appointments. Thank you for accommodating my 2nd fitting after I had surgery and couldn't take more time off work and had to come on the weekend! I thought dress shopping would be dreadful, but you guys made it amazing. Emily especially!! So if you see this Emily, you're the best <3Ps. I'll update with pics after 11/5 :)
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March 2024 by Phoebe Rule
I impulsively went to Grace Loves Lace by myself without my friends & family. A little nervous I was walking into a situation that might leave me in tears, Micah met me and her welcoming spirit helped me feel instantly at ease.. She helped me try on a few dresses, she was gracious, helpful, present, encouraging, and warm. She instantly became a friend! Taking photos, supporting my choices and vision. She made my entire experience a joy. I would highly recommend Micah to anyone looking at Grace Loves Lace dresses she’s just wonderful
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February 2024 by Sabrina & Chris Carlucci
Firstly, what a gorgeous sight it is to simply walk into their store! You immediately feel relaxed, excited, and welcomed! They create such a wonderful experience to really enjoy all the dresses and the moments.Bridget is absolutely AMAZING! I went by myself and she made my first ever appointment the one I will never forget. We tried on so many dresses and we both had so much fun!A nice detail - they provide you with block heels so you really get to experience the full moment in all their dresses. It was so SO nice to be able to try on dresses your size and not have to be clipped in. You got to feel and see the full dress front and back what it would look like on your body.
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February 2024 by Taylor Alexandra
Go see Gabi!! Truly, I had SUCH a good experience here from start to finish and highly recommend! Everyone there was so kind and d friendly and even the stylists/managers that weren’t helping us said hello to our group and were all kind. Gabi listened to what I liked/disliked and pulled out the perfect dress as a suggestion based on what I had already tried on.
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February 2024 by Brendle DiGioia
Excellent showroom, really nice staff, and gorgeous dresses. I had a wonderful experience shopping here. I highly recommend Grace Loves Lace to everyone!
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February 2024 by denisha brathwaite
We had such a great experience with Madi, she made us feel so comfortable from the time we came……….. All I have to say it just go an ask for Madi you will love her
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February 2024 by Erica Altschul
I cannot speak more highly of my experience at Grace loves lace. I was lucky enough to work with Gabi who made the whole experience even more perfect than I could imagine. She worked with what I like, what I didn't, but had the knowledge to throw in a wild card that ended up being my favorite- and one that I had originally glossed right over. She was so warm and welcoming, not just to me but to my family who came with. I wish I could continue to experience dress shopping there every weekend! I ended up trying on dresses on at 4 stores in total and my time with Gabi was the most enjoyable and memorable. In the end, I wound up choosing a different dress from another boutique, but Gabi remained supportive throughout. Thanks Grace loves lace!
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February 2024 by Shannon Daley
I had the most wonderful experience at Grace Loves Lace in NYC. I went into the appointment with my favorite dresses in mind, and I never thought I would leave with a dress on my first day of trying on wedding dresses! The material of Grace Love Lace dresses are like no other and the fact that you can try on dresses of your size without the clips is amazing! On top of all of that, the staff and entire vibe of this shop in NYC is excellent! Micah was SO kind, patient, and knowledgeable when it came to helping me pick my perfect dress. My family and I had so much fun with her and she celebrated with us when I said yes to the dress! After I purchased the dress, Micah even followed up with me right after my appointment to explain the next steps. It was the best experience and I cannot say enough positive things about this shop. Thank you, thank you!
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January 2024 by Yvonne Nelson
It was my daughter’s first wedding dress shop appointment and Bridget took such exceptional care of her! Bridget went above and beyond in making her feel special and listening to what she envisioned for their wedding day. We had so much fun and she included all of us as she revealed each dress and added touches. She brought out one “surprise” dress and it turned out to be everyone’s favorite! The dresses were all beautiful and comfortable but the very best part was Bridget! I can’t recommend her enough. Thanks for a beautiful, thoughtful and super enjoyable experience! ❤️❤️❤️
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January 2024 by Shona O Dea
Worst customer experience I have ever had.I tried dresses and shoes on in the NYC store. I later followed up with the store to ask what size shoe I should order to my home in San Francisco. I'm usually a 39 but the sales assistant told me I needed a 38. I followed her advice and bought a 38.The shoes arrived and are WAY too small for me. For a week now I have been back and fourth with the company trying to get an exchange. I have to pay $60 for the exchange, even though I have already paid $60 delivery for the first pair.They then asked for photos of the shoe soles which they are now saying may not pass the quality checks and will potentially charge me 50% of the shoe value as a damage fee. I have never worn these shoes - they don't fit - I literally tried them on for a minute and put them back in the box.So now I am expected to pay the money, ship the shoes and may be left with no exchange and out of pocket by over $250. Daylight robbery. Don't shop here.
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January 2024 by Chanda Green
I had an incredibly positive experience at Grace Loves Lace in New York. The customer service exceeded my expectations. Madi was very attentive, patient, and genuinely helpful throughout my visit. While I ultimately decided to purchase my dress from another shop, I wanted to express my gratitude for the outstanding service provided here. The team went above and beyond, and I would recommend this place to anyone in search of a beautiful wedding dress and excellent service.
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December 2023 by Sarah Balch
To start off, I did not end up getting my dress here but my experience was SO wonderful I had to share. This was my VERY FIRST wedding dress appointment and I couldn't have had a better stylist. Micah was absolutely wonderful. I brought two of my closest friends and she popped champagne and made us very comfortable. I loved her easygoing and encouraging way of working with us. She helped me work through and learn things about what I liked and it was like being with another friend. Overall I loved the brand and the style and the ease of the designs. Everything was incredibly comfortable and beautiful! It was absolutely my favorite dress try-on experience and for that reason I wish I picked that dress! Thank you for being so delightful!
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December 2023 by Jessica Merryweather
I had the most amazing experience yesterday with Daya. She made me feel so comfortable, beautiful, and indulged all of my questions as a first-time dress try on! The dresses at GLL are truly unmatched. I am fairly confident that I found my dress!!! (Not the dress pictured, but also gorgeous!)
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November 2023 by Ruth Lee
First of all, all of the GLL dresses I tried on were stunning. I haven’t decided on my dress yet but I just wanted to come here to say that my experience with Micah was absolutely lovely. She was so kind, easy to talk to, and listened to my preferences. She is amazing at her job. I felt very comfortable and taken care of :)
