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February 2024 by Constantine Darius (Busyshoots)
I recently had the pleasure of visiting the Home Depot in Manhattan, and I couldn't be happier with my experience. The location itself is convenient, nestled in the heart of the city, making it easily accessible.The customer service at this Home Depot is outstanding. The staff in Manhattan went above and beyond to assist me, providing valuable insights and helping me navigate the aisles with ease. Their friendly and approachable demeanor truly enhanced my shopping experience.What sets this Home Depot apart is the fantastic team in Manhattan. They not only know their products inside out but also take the time to understand your specific needs, ensuring you find exactly what you're looking for.If you're in Manhattan and in need of home improvement supplies, I highly recommend checking out this Home Depot. It's a one-stop-shop with excellent customer service, making it my go-to destination for all things home improvement.
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February 2024 by Paul W.
Feels like this location has taken a dive post pandemic. Home Depot used to have very knowledgeable and helpful people working for them, but I visited recently and the quality of their newer employees is pretty bad. Some are barely employable and don't seem to want to do their jobs. They really should have just paid more to retain their older and more qualified staff, cause the newer, cheaper employees are detrimental to the company. Maybe it's good for their stock price and ceo pay, but it's bad for their customers and their brand reputation. Overheard one guy complaining loudly to his buddies right after another customer asked him where something was; basically told the customer why was he asking him where a plumbing item was when he was standing near the paint section. Later, my cashier was busy complaining about the company and his drug use to his friends instead of ringing people up. Home Depot is quickly becoming more like McDonalds and the people running things need to wake up.
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February 2024 by Marino Corniel
My favorite fantasy store since I am not handy, but I get my laundry detergent, paint, tools ( to collect lol ) and many other things
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February 2024 by Luis Suarez
Excellent very good service
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February 2024 by Jackie Giammara
Best Home Depot ever!!! They have everything; fully stocked storage items, cleaning supplies, and paper products at excellent prices. They definitely know the NYC market, as they have so much of everything you need in the city. Al was extremely helpful, knowledgeable, and passionate about his work. Excellent job, I’ll be returning!
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January 2024 by Libert Quinones
Love this Home Depot! I always find everything I need
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January 2024 by Jose Vargas
So far so good
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January 2024 by Richard Ashley
Bags cost a fortune. Better off shopping at your local hardware store if you’re picking up a few small items.
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January 2024 by Olga Someras
I find it amazing how many workers are standing around greeting you and doing nothing but after 15 minutes I could not get someone in flooring to help me (because they only have 2 ppl working “flooring” and no one else is capable of ordering samples apparently. What a joke!
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January 2024 by gerardo fernandez
There is nothing to say, everything is excellent, good service and good service, thank you Home Depot team ?????
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January 2024 by Veronica Avila
If I could give it 0 stars, you would give it to them, the attention here is shit, the workers have to beg them to help you and in the process, bad service, I will not return ?
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January 2024 by Ken Kraynak
Manhattan Home Depot Yes!
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January 2024 by Jason Natland
Problem is elevators
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January 2024 by Roger Gregory
Ordered a washer and dryer and advised them I would need a Certificate of Insurance (COI) for delivery to my building. Called multiple times to follow up and secure the COI. Organized my weekend around the delivery. Pulled a favor with building management to get permission for the delivery on a holiday weekend. The delivery was cancelled because I did not receive a COI.Customer service said I would have to call them to discuss compensation. Refused to advise of compensation amount until after the delivery was made, at which point I could no longer return the washer and dryer. Advised that I would have to call them to secure compensation, rather than them calling me to make it right.The delivery company said they never received my email address so that they could request a sample COI and prepare it. I was advised by home depot that the delivery company did not need a sample COI.A complete waste of my time and energy. Hours of my day. Terrible customer service. Will be doing significant renovations in the months ahead and am taking my business elsewhere.Customer service representative, Brock, complained about me interrupting him while he stated false information about what had happened and why. I heard background noise and clatter during the call, like he was busy doing something else.
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January 2024 by MHR Bernards
Huge and varied store, privileged location.
