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February 2024 by Cinnamon Willis
One of my favorite thrift shops in the city. There's a great selection of shoes, nick nacks bags and clothes. Sometimes you really luck up and strike gold, other times you don't.
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February 2024 by Eon M
I came here with my partner on Valentine’s because this store seems to get shoes in larger women’s, and us being trans this is a rare precious find! I thought it would be sweet to treat her and she’s never been. But we were followed around and being watched/stared at by an employee always just a few feet away the entire time ): we were dressed up for our date with tiny purses with us too so where did you think we would put shoes?! lol. We looked at the reviews and it looks like it’s on ongoing problem. I probably won’t go back because it ruined the experience for me. An LGBT-run store being so unwelcoming to trans people is not worth it. Otherwise the store is nice; very clean, minimal-to-no plastic mold issues, and the carpet section is unique. The employee with pink hair was brilliant, welcoming, efficient and professional, and made the otherwise bad experience a much better one! Happy Valentine’s to you only :,)
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February 2024 by Oliver Wright
The store has some great stuff, unfortunately we were aggressively falsely accused of trying to shoplift and the later apology was insincere. Because of that customer service I wouldn't recommend.
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December 2023 by Juliana
Very overpriced for a thrift store. They priced a j crew blouse at $45. Really? BUT it does seem that local stores/businesses donate their overstock here, so you can find good deals that way. They also seem to have a good selection of books. They also have fitting rooms, which a lot of thrift stores don’t have these days. Wheelchair accessible but the aisles can get tight and it would be difficult to navigate on a crowded day.
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December 2023 by James Lykens
Nice things, very clean store. But some items way too overpriced for a thrift store. Wish they had more kitchen items. The bidding system for housing works kinda sucks for thrifting, you see something that catches your eye and would have to bid for it, so it takes away from the thrill of thrifting for me. Nice staff at this location.
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December 2023 by A M
one unnecessarily rude older lady in there but good stuff overall
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October 2023 by Charlie A.
The workers here are very kind, and the store is always neat and tidy. Housing works can be a little overpriced but so can every other thrift store in nyc.
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September 2023 by Jennifer Michels
I've checked out a LOT of thrift shops but Housing Works takes the cake. They supply their stores with only hand picked chosen stuff from locally donated goods. Their employees are kind & friendly & the store is clean & well organized. YES to Housing Works & their good cause! (HIV).
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May 2023 by Wesley IV
Nice store with a relaxed atmosphere, but overly priced for themostly outdated, cheaply made items you could find at more mainstream shops like The Salvation Army. Visible wear and tear has no effect on price. Staff is chill, which is rare in New York. I came in looking for a pair of boots for an upcoming graduation and most pairs were over $100. Fortunately, they had a sale on brand new Sperry's, which were $20 and under so I settled for a pair of slides.
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February 2023 by Candace Morrell
One of the better second hand shops in Chelsea. Higher prices than I’ve seen around, however there are higher end used clothing and lots of home furnishings at a fraction of what they typically cost. Real leather bags, Everlane jeans, loads of shoes for people to go through. Some cool pieces if you’re in the market.Update…My mother purchased a pair of boots for $45 and they are completely falling apart and this is after one wear. I called the store and they have no sympathy. All sales final. Not even a courtesy refund or credit for future purchase. Thrifting? Buyers beware. She could have definitely purchased a pair of boots for 45 dollars at her local DSW. Smh.
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February 2023 by Joseph Augello
Great finds! Always something new. If you see something you like, don't think twice!
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January 2023 by יוסף אביב כהן
Second hand store..a very nice place, many second hand things at good prices.
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January 2023 by Maria Do
A great cause, good to excellent prices on clothes, some even new with tag and all around a great shopping experience
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November 2022 by Kevin
Dingy smell and nothing nice. Everything good seems to have been sold . Not really worth the trip
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November 2022 by Ruwan J.
everyone has used stuff and Housing Works Thrift Store takes used stuff and sells it. some people like buying used stuff and Housing Works sells used stuff for $.one of the larger locations of HW. donating is super easy. just drop off stuff that in good shape—check the website for what they’ll take.there are racks of men’s and women’s clothes in this store. there’s a decent sized books, cds, etc. in the corner in the back. there is some decor and furniture as well. well and cleanly maintained like other locations.busy location. helpful staff.donate—you’re doing a good deed
