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March 2024 by Josey Nichelle
Aslima is great !!!!
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February 2024 by Jeannette DeJesus
love this place has all the services i need for now and the future
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February 2024 by Joseph Perisie
Great experience
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February 2024 by Annie Casey
My tax pro was amazing and so friendly. She helped me find the documents I needed to file tax returns from previous years.
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February 2024 by Empress Naja
The reviews for this location, are nothing nice at all. I was going to talk to my daughter about perhaps going here. However, I think we'll pass, reviews for a business are very important to me. And I'm sure it's important to many others as well.
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February 2024 by Luis Guzmán Valerio
The representative I worked with was great, but H&R Black tries to charge you for "services" you don't need.
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October 2023 by Paul Funkhouser
... Please confirm submission and email me a copy of my return, it’s been over 10 days since I was promised my return. Thanksupdate 10/26: Return was never accepted. Still waiting months later!
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April 2023 by Kylie L.
This 5 star review is for the tax pros at this location. I included details about my experience using H&R for anyone interested in doing self-service. I used the online self-service product to file my federal return this year. I heard about a free second look with a tax pro that you can request after submitting your returns so I scheduled a second look. Jose from this location spoke with me over the phone and I learned that he can't see the product I use for self-service so it was challenging to check if I did everything right. He said there was a box I didn't check so I would need to file an amendment. I didn't see a box to check on my side though. In this call I also found out that federal and state usually get submitted together but my account said my state returns had not been filed yet. It seemed complicated so I made an appointment to come in. Turns out it was a drop off appointment and I needed to have a printed copy of my federal return since they couldn't see what I already submitted in H&R. I hadn't brought it but Toni (a tax pro) offered to review my state return for me if I was willing to wait an hour. I did, she reviewed it for me, and I submitted my returns. They have wifi in the office but I wasnt allowed/able to connect to it so I hotspotted myself the entire time. The H&R self service product itself is clear enough to use but would greatly benefit from a little more love. I so so appreciate Toni taking the time to help me. I am now done with my returns. Their office closes at 9p but there were still some people waiting at 8:30p. The manager told me they just don't let new people come in after 9p but they'll stay until everyone who came in is helped. It was reassuring to hear that after waiting awhile but I did feel bad for the staff for staying past closing. One of the tax pros left and the manager told them goodnight. The tax pro said "I'm not leaving yet" and that made me sad.
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April 2023 by Claudia C.
If I could give 0 stars I would. Please pay attention to the reviews, they are pretty accurate. I wish I would have seen them before we went to the store. Our previous accountant messed up our business taxes and we decided to go with a bigger tax company that was supposed to be more experienced and able to help. I looked up Aslima and she had decent reviews, but I should have done better research. Initially she was very helpful and went out of her way to try to help but it turned out that she didn't know what she was doing and could not help us, but she was quick to take our money. Sad part is that she reached out to colleagues, and they did not know how to help us either. She told us that no one wanted to touch our taxes for fear of messing it up. Long story short, she filed the extension wrong and now we have to pay penalties and on top of that, we have been waiting for our refund with no response to our emails or phone calls. Very bad customer service. Next step is to have the charge reversed so that we can get our money, but nothing will help us get back the time, energy and money lost from this episode. "STEER CLEAR OF H&R BLOCK".
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April 2023 by Ariel O.
I must disagree with my fellow reviewers on this one. Is the office inviting and modern? No. Does the office equipment make you feel like you've been sent back in time to the early 90s? Sure. Is the staff lovey-dovey? No. However - this place gets the job done accurately and efficiently, and when it comes to taxes, that's really all that counts (get it?).Using H&R Block is a good idea if your taxes fall into the intermediate category of: not simple enough for TurboTax and not complex enough to justify a full time CPA.The gentleman I worked with is Lawrence. A kind and diligent specialist who responded helpfully to all my queries. If he'll be there next beloved tax season, I'll probably seek his services again.
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April 2023 by Jano Cortijo
Ms. Deborah Meneese at H&R Block is an excellent accountant who knows how to deal with my tax filing every year. As a freelancer she always has great advice and suggestions to adequately and conveniently make deductions. The stress of doing taxes disappears with her support and expertise
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April 2023 by Dottie Enrico
Danny Bong was fantastic. Highly recommend him!
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April 2023 by Kitty C.
Total incompetents. I made an appointment to see an accountant whom I had seen twice before, and all had gone well. This year, a few days before my appointment, the office called to cancel the appointment because she was in only one day a week. Why didn't they tell me that before I made the appointment?? Who knows. So I tried to make another appointment, but that wasn't possible. I would have to go in and stand by. I went in today to stand by, but no one was available. When would someone be available? "Come back next week and stand by." The office was a mess. To the office: don't thank me for my comment and say you'll try to do better next time. There won't be a next time.
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March 2023 by Joe P.
I am done with H&R block. If I could give zero stars I would. Should have looked at all of the negative reviews before going there. The first "accountant" we worked with completely screwed up our taxes and we ended up having to pay a lot more than we needed to. Because of this H&R screw up we were advised to use them again because they knew the mess they created so someone in the office recommended Andrewlyn. Before our appointment we explained to Andrewlyn that we need more than just a button pusher but someone that can call the IRS on our behalf because of the screw up from our previous lame H&R Block accountant's mess. Andrewlyn said yes to everything and agreed to take on our case. We paid her additional money so she could do this. It took her 3 hours just to do our current year taxes. She was so slow, talking all the time and making mistakes. Actually we were reminding her certain deductions that we could make, not her. After our 3 hour appointment we again brought up we needed help from our tax situation from the previous year and reminded her to let us know when she could call the IRS on our behalf. She acted like we never had this discussion and said it wouldn't be worth it to fix our tax situation. I reminded her that it was one of her fellow H&R Block colleagues that created this mess and that we paid her the additional money for this service. She could care less. People tell me I should sue H&R Block for what they have done to me financially. This place is a disgrace and a sham.
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January 2023 by Victoria S.
Haven't done my taxes in person do to COVID. Decided to find a location that was close to my home and found H&R Block. To be frank I was nervous to see the experience due to low reviews . Thank god I went and not believe whatever was on yelp. The people in here were very welcoming and connected me with the right person Daniel . I feel happy about my taxes and advice they provided. This will be my yearly spot !!
