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March 2024 by Lisa Alvarez
very bad work an 00 star
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February 2024 by Gil Colon
great service as always
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April 2023 by Nina Sullivan
Came today to do my taxes, first time with a 1099. I worked with Elba Hernandez, who is very experienced and resourceful. She answered all my questions. Filing my state and federal was also quick and easy here.
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April 2023 by Jennifer W.
I had a horrible experience here. All of the employees are super unprofessional, yelling to each other obnoxiously, gossiping, and making inappropriate jokes. My tax "pro," Eileen, arrived 15 minutes late. Her bedside manner was awful, and as someone else said, she acted inconvenienced to talk to me. She said she could not tell me a price for my return until she was done, but I needed to decide right then if I was going to do it to avoid "wasting her time." She obviously has serious issues and should not be in any sort of customer service position. Avoid her and this place at all costs!!!
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March 2023 by Luz Q.
I worked with Ms. JACQUELINE SANTANA. It went beyond my expectations.
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February 2023 by Z arel
My tax was rejected, and she does not know how insurance tax workI have come into the office three times looking for resolve and a refund. I asked for a refund for the amount of money I paid, and I need to find out about the process. But the whole team wants you to pay without telling you if the tax was accepted or rejected.I filed my tax with TurboTax, which was very easy and convenient.
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February 2023 by talwar1990
Got my results for my taxes quick & simple
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April 2022 by Ashley Gonzalez
Nury at H&R Block was great! Highly recommend. she was extremely helpful explaining everything and made my experience filing taxes so much better. Glad I was able to get my taxes done with her at H&R Block,
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April 2022 by Tyrin Turner
Eileen did her great
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March 2022 by Daniel Ortiz
It was a quick and clear process. Ms. Eileen Lajara showed that she had experience in doing taxes. She answered all my questions and I am very satisfied.
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February 2022 by Khalee Waver
My tax preparer was extraordinary as a human first in foremost secoundly she displayed high levels of professionalisim and kindness
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January 2022 by Darwin Rivera
I prefer the physical interaction, than using a software.
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October 2021 by Brian Boucher
If I could give zero stars I would.Terrible.They did my taxes absolutely wrong, had me underpay a huge amount, which causes me major problems in terms of budgeting since I only found out the following year when a specialist who knows how to handle freelancers (I hope!) did my taxes. They did not offer a refund, which is the least they could do.Then I have called another location many times over several months and first they want me to come in for an appointment to work it out. Why should it take *more* of my time to deal with *their* error, I ask, so then they promise that a specialist will call me. Again and again, “a specialist will call you.” No specialist has called.I understand it’s pandemic times and it’s the off season but for god’s sake, I’ve called like five times over MONTHS. Giant waste of my time, which is LITERALLY my money since I am a freelancer.
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May 2021 by Schemuel Schemuel
In the end, the taxes get done
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May 2021 by Gerson Carratala
My preparer Nury Corporan was fantastic.
