-
February 2024 by Blaire Mann
Staff was extremely negligent and unprofessional. As someone who has used H&R Block for years I will not be returning to this location. My tax “expert,” Jessy J Perez Camilo requested my banking information so I could receive my refund via direct deposit. Upon receiving my authorization she filed my taxes without processing my direct deposit information without my permission. When I contacted the office to get clarification as to why it was not processed, the receptionist hung up the phone on me and when I called back they claimed that they did not. In addition, my tax “expert” failed to contact me to confirm anything. This would have never happened at an Upper East Side or Upper West Side location. Very unacceptable!
-
April 2023 by Alice Simmons
I have been coming to this office for many years very nice people clean please fast and accurate during your taxes
-
March 2023 by Alaina H
I appreciate the service and will be back next year.
-
February 2023 by Tamell Robinson
Very nice and pleasant
-
January 2023 by Breyer Hamlet
My H&R block visit was very pleasant. Even though that location is short staffed right now due to the pandemic. I was attended to very efficiently. Four ⭐⭐⭐⭐
-
November 2022 by Diego Rayne
My H&R block visit was very pleasant. Even though that location is short staffed right now due to the pandemic. I was attended to very efficiently. Four ⭐⭐⭐⭐
-
October 2022 by jennifer jones
Mrs Diaz was personable very professional.
-
August 2022 by PUBLIC HOUSING SKATE TEAM
Communication by my agent was very coherent.
-
April 2022 by Josie J.
So I waited until the last minute to do my taxes. I can take accountability for that BUT there's a better way to handle this especially if you KNOW people are going to come in late. Its the same thing every year. That said, there's a scheduling system that gives you an appointment time but unfortunately H&R Block doesn't honor appointments, they just make you wait. What makes it worst, is they don't even tell you how long the wait is. They just tell you to wait for an undetermined amount of time. Very annoying and frustrating.
-
April 2022 by dave khalil
Helpful answers all questions rated to my taxes info
-
March 2022 by YOtis Butts
I've been with HR Block for a number of years & I haven't had any problems. The tax preparer all seem to understand all the new tax laws & are very Knowledgeable & courteous when I ask questions.
-
March 2022 by Frances Rodriguez
the most helpful tax preparer. great service
-
February 2022 by DEATH 2 YOU
My H&R block visit was very pleasant. Even though that location is short staffed right now due to the pandemic. I was attended to very efficiently. Four ⭐⭐⭐⭐
-
August 2021 by lawrence johnson
Excellent service and very professional
-
June 2021 by Kimberly Tucker
It has been a pleasure working with Mr. Howard and Ms. Karina Diaz. Both of them are very professional, knowledgeable about H & R Block products and patient.
