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October 2023 by Thannu V
The bank manager and tellers were very friendly and very efficient in taking care of my request.
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May 2023 by Romina Ricco Greubel
NO CUSTOMER SERVICE. Today I call to report a glitch in your system. I had a pending charge yesterday for $ 75; today I have a posted charge of $ 75 and a pending charge of $ 75. I called and talked to two employees who were not willing to help to get rid of the mistaken one. CITIZEN BANK you exist because we are your clients. You have to take our complaints seriously as all other institutions do. By the way, the name of the supervisor who did not want to scalate my request is called NATE. DON'T offer me any Cash bonuses to open any other accounts because it's a waste of time and money.
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April 2023 by Heath Morgan
Horrible experience. Just needed to make a wire transfer. First the woman tried to get me to open more accounts I don’t need, then she charged me $30. Then she had no idea how to do the wire. She was rude and could not read the wiring instructions. Take your money elsewhere 3/23/23 1:48pm
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September 2022 by Hof
My teller was super friendly and helpful and fhe bank was easy and easy out! Management - please recognize my teller, my receipt says teller number D117051, at bank 880, branch 307, at 2p!
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April 2021 by Paul Harrison
Exceptional service, really friendly team
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September 2020 by Gisselle X
Damian Ferraro is hands down my new favorite mortgage consultant! He came up top mortgage guy on google so I’m glad I found him. Damian was keeping a close eye on the daily rates making sure I lock in the best one. He is very quick to respond emails and calls. Such a professional and patient individual. Thanks again for helping make this journey an easier one! Will definitely be using him in the future and recommending to all I know!
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February 2020 by Moshe Stempel
This bank is awesome. I'm getting 1.85% interest on my HSBC Direct Savings account. That's even higher than what my wife is getting on her Betterment cash reserve account.
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September 2018 by Sunimal Rathnayake
The worlds local bank.. their reputation is wavering but still they can manage...
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July 2018 by Jay Mondal
It's hell. Very very very poor service.
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June 2018 by Forrest Gump
Stay away from these greedy thieves.
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September 2017 by QingYan Zhen
I asked a direct deposit letter for new company. HSBC said, they will mail it to you in 7 business days. Chase banker can do it immediately.
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May 2017 by Jean Pierre-Louis, Sr.
Friendly staff and wonderful service.
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May 2017 by bobby kc
Went to the branch to convert my Indian Saving Account to NRO account and the staff even do not know about this.
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June 2016 by Elliot Kalson
Poor location. Lines are always long and they no longer have business relationship managers.
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June 2016 by Caleb Fischer
Ok but it's HSBC.
