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September 2023 by Yoshigizmo (Spacegizmo)
Thanks!
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August 2023 by Google user
Thanks!
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August 2022 by Sai Dhanak
Citizens admitted to a bank error that caused my credit score to drop 50pts. They have yet to rectify the issue with the credit agencies. Bank with them at your own risk.
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September 2020 by Debora Levi
WORSE CUSTOMER SERVICE EVERDoes not represents HSBC standards at all
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September 2020 by Mr XP
A bank with enticing sign-up promotions but with relatively low interest rates for savings and subpar trustworthy.
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April 2019 by Irina Yampolsky
Only one teller working when there is 6 people on line. Terrible customer service. This is a branch on E 16 and Kings Highway. Branch Manager was no where to be found.
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March 2019 by Tarisse Iriarte
I cannot begin to describe the horrible experience I encountered at HSBC bank in Union Square. A so-called banker Jenny Osiris...was rude and insensitive. She never greeted me and was stern in her approach to gather information. My Grandfather passed away so the the account had to be closed. Rather than treating me dignity and respect...She looked at the Death certificate suspiciously and demanded my ID be photocopied. Not once did she extend any condolences or try to find out the proper protocol for this type of issue. She kept telling me she didn't have the answers to any of my questions and repeatedly told me to go find out. I strongly urge any person who is considering this financial institution to reconsider. This is the culture of this institution not just one employee.
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June 2018 by Bon Harvest
Terrible experience. 28 min exactly to make a deposit, they have no idea what there doing and than passing me around to different teller. In the end they didn't even apologize they just thought its normal to take 28 mins to deposit cash in a persons account
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June 2018 by David Parker
Friendly staff, but poor service. Everything seems to be twice as difficult and take twice as long as it should. Not clear if this is HSBC policy or poor management.
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April 2017 by Sahara Marte
Needs to be renovated
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October 2016 by carl tabor
I got cash here once from the ATM!
