November 2023 by Jesse Hoogeboom
Bad experience. Went in to open a checking account after seeing promotional offer for a cash bonus. I got assigned to Didimo after 20 min of waiting who helped me open it. I asked very specifically about the conditions of the offer ($100 bonus) which he confirmed. During the application, he asked if I wanted to open a savings account. I asked if that was required for the bonus, to which he responded: no. I proceed to not open the savings account and wouldn't you know, I come home to find out that it is indeed required to become eligible. Bankers at this branch are not knowledgeable and I will be closing my account to move elsewhere.
