-
February 2024 by Gilas Nosh
Excellent place, I received excellent service
-
February 2024 by Jackie Chow
Friendly staff. Great selection of brands
-
June 2023 by Rosine F.
My favorite cloth store in NYC- I must go there every time in am in town simply wonderful
-
May 2023 by Cintra Von Wagstaff
Very chic store. Been coming here for years. A bit expensive but it's all high end designer pieces you'll have for years!!! Love this store.
-
March 2023 by Shujie Chen
I had a terrible experience at IF SOHO, specifically with one of the staff members who was wearing a plaid cap. His service was extremely unfriendly and disrespectful towards me. When I was browsing through the racks, he approached me and said, 'If you're just looking for inspiration, please don't mess up with the rest of the rack.' His condescending tone and attitude made me feel unwelcome and uncomfortable in the store. As a customer, I expect to be treated with respect and courtesy, but unfortunately, this staff member failed to meet those basic standards. I would not recommend this store to anyone, especially if they want to avoid dealing with such unfriendly and unprofessional staff members.
-
March 2023 by Julie b Harkins
I LOVED this store the last time I visited ( 3/22). The staff was extraordinary and helped me choose and buy several outfits. I was there yesterday ready to buy. Not one person spoke to me despite having few customers. Not a greeting not a how can I help. I looked for about 20 mins and felt like I was crao. Left. I was dressed nicely? Maybe because I am older? Whatever. Toooo bad
-
March 2023 by Caroline Weddington Tucker
Some very cool silhouettes - a shame they only offer up to a size 12 max. It’s 2023!
-
February 2023 by Martha Olivia
I love this boutique. It's an NYC classic. The clothes are well-curated and they carry some very small ateliers that you can't find anywhere else, with one of a kind pieces.Prices are very high, but they do have real sales when the seasons change and basement sales a couple of times a year. So depending on your definition, you can actually find good deals here from time to time.I've never had an issue with the staff. They have always been helpful. NYC doesn't offer an overtly cheerful vibe in most places, but I've never felt put off by employees here either. Also, the owner is an Asian woman, so an earlier reviewer's assertion that they discriminate against Asians strikes me as unlikely, FWIW.
-
August 2022 by Mrs
Pretentious for literally no reason. It’s not like they have so many exclusives in their store. You can go to a million other boutiques and find these items.Customer service is probably the most disgusting thing about the store.In the current day where we’re all one click away from luxury & Beautiful designer goods customer service is a key reason why I would shop somewhere.The representatives don’t reach you when you walk in the store, they look at you strange.I’ve given this place more than one opportunity. So disappointing.
-
May 2022 by Sun Phat-sq
My new favorite clothing store in NYC! A great selection of avant-garde clothing. If you like your junyas, yohjis, isseys, ricks and more, this is the place!What's even better is the 15/10 customer service. The employees were very friendly, attentive and thoughtful. They would be checking up on me while I was browsing, offering help. Whilst I was trying on the pieces, they were giving me ideas on how to wear certain pieces differently. They would also recommend other pieces that I didn't select to try on. Lastly, I felt very welcomed and was very comfortable trying on as many pieces I would like. The store did not give me any judgmental glares and were happy to let me try on these amazing pieces before deciding which to buy. You can't get them all!(Visited on 4/12/2022. Got 4 wonderful pieces. May even return before I leave)Would also recommend Henrik Vibskov Boutique. But please please do not go to Atelier on 8th St, horrible people and environment.
-
March 2022 by Richard
I purchased a coat over the phone and received a damaged product; looked like either someone stepped on it and ripped the bottom or even somehow was cut. The store gave me two options: one was $200 off the price which honestly compared to what I paid was pocket change considering the irreversible damage done to the coat. Second option was to return it, which is what I did.I did try to work out a deal where I kept the coat, but I needed a far more significant discount, but apparently, they claim they will be able to sell a damaged product for well over $1k. Okay then.Staff throughout the interactions over the phone and e-mail were friendly.Initially they said they could not refund me my shipping for receiving it or sending it back, but after posting this and emailing them my dissatisfaction, they ended up refunding me the money I paid for shipping. Updated score to reflect.
-
January 2022 by Z K Z 赵
Distinguished style for selected designers/works. Sincere, friendly, and helpful shopping guide. Lovely experience.
-
December 2021 by H Howard
Super friendly people that work here and an amazing selection. I found this place on a recent visit and I wish they'd bring one to where I live LOL!
-
November 2021 by Rory Arthur
My favorite selection of any store in NYC however staff needs to loosen up.
-
November 2021 by Gio Bataglia
Original. Unique. Curating. Everything I hope for in a boutique.Favorite high end shopping downtown, Soho. Great variety.I usually start LES boutiques like Assembly, Pilgrim on Orchard, and Reformation, and The Frankie Shop!. If I still am shipping I had here and look for sales!!!! It's over my budget here except sales items. But it's fun window shopping