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December 2023 by Sarah Ceniceros
terrible service, close the door on your face
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December 2023 by Na Ta
They do not work, They chit chatting with each other all day! THEY DENY TO EXCEPT ONLINE RETURNS! What is the point of doing the business if you dont know how to arrange it smooth???? Client care WHO?!!hahah
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November 2023 by Tina Silverman
I bought this pajamas 2 months ago, wore it just couple of times only to notice how bad does it look and how it rips on seams. Such a bizarre experience: so expensive with such low quality. After chatting with customer support for couple of days, they sent me to a store to refund money ( I purchased it in this store) I came , I showed email chain only to hear “ sorry we can’t do refund because it was worn and it’s been more than 30 days..” deeply disappointed with quality of a product and quality of customer support. I have other non brand silk products for years and they look like new. This silk pajamas looks and feels like I paid 10$ instead of 200$
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August 2023 by KMV
Great experience - all of the girls were sweet and helpful! I love my new lingerie
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May 2023 by P M
Very rude African American attendant — she shared the wrong information during checkout, even when I double checked with her to confirm it was NOT final sale. Thankfully I went with my gut and double checked with another attendant before I left the store.The second attendant confirmed that the previous attendant rang my item as final sale without disclosing (even after I asked).Beyond this experience she was also very unprofessional, scratching her hair with the pen (that she later gave me), had a sour look the entire time and had an attitude. How is she not fired yet?I did come to the store the previous day, and a different African American attendant was nice, her name started with a K or C — she was great so please don’t confuse her with this rude one.I hope she’s confronted soon, it seems like the entire staff knows how off putting she is.
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April 2023 by Hina Yu Cao
I like this store. Quite helpful and friendly staff
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December 2022 by Shanna Levine
I loved my experience! The staff was helpful. The store is well organized. They helped me find the right style and I felt comfortable. Thank you! I will def be returning