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April 2024 by Michaela Lefebvre
Shout out to Andrew who was so helpful and patient as my boyfriend tried on suits here! Andrew hooked it up!!
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December 2023 by Aleksandar Tosic
The guys who are working in this store are making your shopping experience better. They are always helpful but especially today i came 15 mins before closing, they been so nice and friendly. Thank you to the whole crew.
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December 2023 by Tim
I have shopped here on and off through the years. In general there clothes are little pricey but I highly recommend this place if you are looking for a suit. Their seats are high quality, Italian wool and reasonably priced. I would also like to highlight how great the staff is when searching for a suit. Ask for a guy named Charlie, he is great!
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September 2023 by Hyejeong Yun
This is my first time leaving a review for a clothing store. I made a mistake for my online pick up order, but Omari was so helpful and kind enough to help us. I understand he didn’t have to since it is entirely my mistake, but he certainly did with a smile. I can’t express how much we were thankful and happy that we could get the item. Thank you for the amazing experience at J.Crew.
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September 2023 by bob johnsen
Kim and Allyssa are the best. Great experience.
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August 2023 by Christopher K
Great experience and attentive staff. Shout out to Andrew who helped me pick the right casual button down shirt and then steamed it for me so it looked good for my evening.
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August 2023 by Josh Berkowitz
Tremendous experience here with Charley! The definition of personable and professional. Highly recommend!
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June 2023 by Alejandro Makarem
They wouldn’t accept my valid online return because I didn’t have my physical card with me, had to go to another JCrew for the return which they refunded me to whichever account I wanted. The irony being that I paid with apple pay and dont have a physical card.
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June 2023 by Isabel Henderson
Came with my boyfriend, who needed a tuxedo; Charlie, one of the sales associates, was unbelievably helpful. He supplied everything from styling recommendations to info about local tailors. He was extremely warm and knowledgeable, and answered all of our questions. One of the most pleasant shopping experiences I’ve had in New York!
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June 2023 by Bea
I had an incredible experience here! I was helped by Andrew as well as another associate who provided excellent customer service. They helped me find good options for my busy partner to try on at home and then return/exchange accordingly. When I returned to exchange some sizes, they were very quick to help and found everything I needed. They even helped me use the sales and promotions to get the best deal.We found a selection of shirts and shorts that he could mix and match throughout the summer. We got great staple pieces we knew he’d be comfortable in and some “funner” shirts he wouldn’t usually pick for himself, but ended up loving. If you’ve been trying to convince a man in your life to go for a shorter in seam short, there are great options here!Will 100% be returning come Fall!
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June 2023 by Kyle McDonald
Nice and tidy store. Much smaller selection. If you’re looking for variety, I suggest going to their Rockefeller Center location instead.
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May 2023 by Wilson Tan
Just as a preface, I have a lot of clothing and a suit from Jcrew. Charlie, the safari guide of fashion knows the ups and downs, the lefts and rights and everything in between of what to do with menswear. So helpful, so amazing. Love Charlie and JCrew!
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April 2023 by Corey Briley
Friendly, knowledgeable staff. Good selection.
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March 2023 by Samuel B.
I needed a suit, and i didn't know the first thing about buying one. I walked in and and an associate, whos name was roan, immediately helped me out, told me what i was doing right and wrong about the suit i was looking for, and the end result of what I ended up getting was fantastic, and i cannot be happier with it. If you're looking for somewhere where the staff are helpful and want help you, to get a suit, cannot recommend more highly. customer service is just great.
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March 2023 by Harold Cooper
shout-out to Charlie for spending a lot of time helping me get a perfect linen suit
