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March 2024 by Danielle Greenberg
Casey was so helpful with picking the right color for my bedroom. He has such an extensive background with every paint imaginable, and caters his expertise to exactly what you need. I highly recommend him and his team!
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February 2024 by Alex Daly
Possibly the most helpful salesperson I've ever come into contact with. I left the store knowing exactly what to do and how to do it and which tools/brushes/rollers to use and when; I'm not saying that I ended up doing a particularly good job in painting my apartment but that's not really these peoples fault...they did everything they could.
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February 2024 by Maxine Berger
Raymond Castro is an amazing design consultant in the Window Treatment Department. I have been using him for years, starting when he worked at the Upper East Side location. With his expertise, knowledge and experience, Raymond will get you exactly what you want.
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February 2024 by Liz W.
Phenomenal experience with Casey Ross every time. Casey is a paint wizard with a TON of knowledge and expertise. He understands all the tones and nuances of paint and color and provides outstanding guidance and advice. If you want to deal with a real pro who will share his decades of experience, go to Janovic, see Casey, and pick up some quality Fine Paints of Europe or Benjamin Moore. Excellent, no-pressure, top-notch service - thank you, Casey!!
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December 2023 by Daniel S. Abrahamian
They are thieves. The owner is rude. Stay away.
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December 2023 by Mike Anastasiou
Casey thank you for all your help and doing the impossible paint matching possible. ST JOHN THE BAPTIST THANKS YOU
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November 2023 by Anthony Kowalski
Roger was extremely helpful. Great experience all around! Beautiful store, and a great sales team. Highly recommend for all painting needs!
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September 2023 by Mirella Pontoriero
Where do I begin?! Bianca was an absolute angel who patiently worked with me and my boyfriend. She matched Farrow and Ball colors to perfection, gave her expert opinion on colors and finishes, and saved me from using the wrong paint formula for our bathroom. Her positive attitude and passion for her job was refreshing especially at 8am. I 1000% recommend this location and Bianca. They are amazing!
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September 2023 by manuel sairitupa
I work for an auction house that holds many gallery space/walls and we work with Bianca to fulfill our needs for any/all painting supplies, she's always on top of it regardless of our quick timelines and is super proactive on our monthly orders. super attentive staff and helpful all around
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July 2023 by Wright Brothers
Excelsior!Where to begin...Just think about the world we live in. Everything seems to be getting smaller. Less options, less quality, less contact and more automation. All signs of a world becoming more homogenous and predictable. Maybe more quantifiable... Maybe more "Efficient" but infinitely less human!Fast Forward to Janovic (196 E 18th)!An adept crew that meets at the crossroads of professionalism, efficiency, mindfulness and salesmanship.This crack team is led by none other than Veteran Paint Renaissance Man Casey. With decades in the business, working for both sides. Paint is this man's life. Enough Said!Very rarely one may find Casey not in the shop. Fret not. I commonly depend on Sam and Linda to point me in the right direction. With a combined 20 years in the game. They typically are color matching my final choices and recommending the appropriate sheens when I was too lazy to do the work my self.Talk about service!When it comes to intricate and specific tooling the sales force are all up to date on the appropriate sku's and compatibilities. As well as techniques in terms of application.Specifically, I'd refer any paint operator with questions on materials or product to Bianca. Festool, Level 5, Meoded, Tritec. You name it. She has worked directly with 3rd Party product specialists to learn about nearly every product in store and how they operate. She is also a very keen decorator and designer. She has had hands on experiece using the products herself.I would be remiss to not mention the mixing crew in the back making sure all our our orders are right. Their turnaround is always top notch and their base inventory is always stocked. Shout out to Nate and Ray! Nate is nasty on matching colors and mixing and you can tell he takes pride in it. He always talks to the customer directly about the process and keeps his station cleaner then any other Janovic back of house I've seen.I also need to mention the people in wall paper and blinds. They are great. There are many times I have been waiting and wandered over there to talk design and they have always been helpful.If you have managed to make it to the end of this review. I hope it has been helpful. In closing, I want touch back on my intro foreshadowing a dull world. This Janovic is the exact opposite. It breathes life into an industry that is typically full of procedural fluff. Contractor, Designer or DIY'er. I encourage you to come by and meet the team with any decorating needs you have. Casey and the team will take a genuine interest in making sure your project looks the best it can. I have shopped here for the better part of 10 years and they have yet to let me down.
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July 2023 by Freddy T
Great Staff all very friendly. Casey goes out of his way to assist you with every question you have and help get your daily work done at ease with all the paint and products they have. Definitely would recommend to everyone to use this store for your daily paint needs.
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July 2023 by Shanese Williams
This a next level experience here at this store, customer service is EXCELLENT. Mr. Butler helped me got me exactly what I needed. The store is organized and it’s easy to find what you need in the store. The culture in this store is warm and welcoming and that’s exactly what we need when we spend money, quality customer service , respect and appreciation.
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July 2023 by Aubrey Franchell
This store is fantastic. Bianca and Casey were outstanding. I wasted so much time and money trying to color match pre-existing paint at another shop and here they nailed it on the first try. I’m impressed and sad I didn’t come here sooner.
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May 2023 by haley upah
I came in yesterday morning with an emergency request to mix paint with color matching caulk. I spoke to Bianca on the phone prior to coming in and when I arrived she did nothing short of going the extra mile for me! She graciously agreed to mix two tubes on the spot and saved the project I was working on. The rest of the store staff was equally as kind, offering me a seat and water as they could see I was stressed about my situation. Thank you all of Janovik and mostly THANK YOU to Bianca - my paint angel!
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May 2023 by Katja Buhrer
Incredibly helpful and informative staff, especially Casey. Very knowledgeable and we would never have been able to make the same informed, on the spot decisions on paint colors/finishes etc were it not for the team’s help. Highly recommend
