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February 2024 by Alex Altman
I’m giving this place 1 star only bc I have to. They’d get 0 if it were up to me. Just to preface this I was shocked by how unkind and unwelcoming they were considering they sold me something faulty. They are mean, unwilling to help, and just plain impossible to deal with. The owner of the store sold me a vintage LeCoultre watch for 1000$. I had been there in previous days to check some things out. The original price of this watch was 1500$. And he next time I went in it had dropped to 1000$. So I took my opportunity and purchased it. Later that day while i was wearing it the crystal falls off the wrist watch. This guy knew it that this watch was faulty. When I brought it back to return it, he says his policy is no refunds, store credit only. There was nothing else i wanted there so store credit was useless. Plus he was rude and obnoxious. It was a horrible experience xperience. What a as interesting though was that the last time I had been there, there was another man in the store very unhappy. The owner is dishonest, lies, and won’t even logically reason with you. He took no fault nor did he apologize for the faulty watch. Instead he stood there with cold eyes. I finally decided this isn’t going anywhere so I’ll take the equivalent of 1000$ in gold. So hopefully by selling it ill get at least something back. My prediction though is that I’m only able to get a few hundred back when I sell it. I have to cut my losses at that point. Never go to this place. Jewelry Land is one of the worst if not the very worst jewelry stores he ever been to.!! Gigantic rip off. Don’t go !!Update: so I went to sell the gold and got a total of 225$. This man stole 800$ from me.This is from another customer:Brought a gold diamond engagement ring here to be resized in February. They measured her finger to determine the size that was needed. Came back a few days later to pick it up and it was still just as big as it was before. Called them twice to ask about it and the only thing he said was that if I brought it in again I would need to pay full price to get him to do any work on it, even though it seemed like he didn't do anything the first time. Just brought it to another jeweler who confirmed the ring was the same size as before. They refused to refund me and took the money and didn't do any work on the ring.Absolutely not confused this place with another store. Really would kinda just like my money back because they charged me $87 to size the ring from a size 4.5 to a size 4 and when I brought it to another jeweler to measure he confirmed it's still a size 4.5.
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February 2024 by Alex A.
I've taken screenshots of every negative review and they all have the same thing in common I'm giving this place 1 star only bc I have to. They are mean, unwilling to help, and just plain impossible to deal with. The owner of the store sold me a vintage LeCoultre watch for 1000$. I had been there in previous days to check some things out. The original price of this watch was 1500$. And he next time I went in it had dropped to 1000$. So I took my opportunity and purchased it. Later that day while i was wearing it the crystal falls off the wrist watch. This guy knew it that this watch was faulty. When I brought it back to return it, he says his policy is no refunds, store credit only. There was nothing else i wanted there so store credit was useless. Plus he was rude and obnoxious. It was a horrible experience xperience. What a as interesting though was that the last time I had been there, there was another man in the store very unhappy. The owner is dishonest, lies, and won't even logically reason with you. He took no fault nor did he apologize for the faulty watch. Instead he stood there with cold eyes. I finally decided this isn't going anywhere so I'll take the equivalent of 1000$ in gold. So hopefully by selling it ill get at least something back. My prediction though is that I'm only able to get a few hundred back when I sell it. I have to cut my losses at that point. Never go to this place. Jewelry Land is one of the worst if not the very worst jewelry stores he ever been to.!! Gigantic rip off. Don't go !! I received 225$ for the gold I received. they stole 800$ from me without batting an eye. The owner is a terrible human being. I've never in my life dealt with an actual scam artist who owns an actual storefront. From a different customer:: brought a gold diamond engagement ring here to be resized in February. They measured her finger to determine the size that was needed. Came back a few days later to pick it up and it was still just as big as it was before. Called them twice to ask about it and the only thing he said was that if I brought it in again I would need to pay full price to get him to do any work on it, even though it seemed like he didn't do anything the first time. Just brought it to another jeweler who confirmed the ring was the same size as before. They refused to refund me and took the money and didn't do any work on the ring. Absolutely not confused this place with another store. Really would kinda just like my money back because they charged me $87 to size the ring from a size 4.5 to a size 4 and when I brought it to another jeweler to measure he confirmed it's still a size 4.5.I'm They are horrible.
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August 2023 by Andrew Thompson
Quick repair and affordable
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March 2023 by cloudyy b
Pricey and I thought they switched out something I gave them.. I don’t have confirmation but the item was incredibly light when I received it back?? Asked to see them working on it and they said they can’t.
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March 2023 by Marjana Nila
Most evil people they took my chain and they give me a different one, and I asked them and they said no no no no no my friend, its your chain!! LIARS
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February 2023 by Isaias E. Tenorio + Michele S. C.
Monday, February 13, 2023 10:08 AM Isaias Ernesto Tenorio and I were together in Jewelry Land more than one time!! Isaias Ernesto Tenorio bought me a beautiful ring!! I bought a very pretty Timex Expedition watch and I bought a white watch strap!! Isaias Ernesto Tenorio knows the man and or the woman who are the owners of Jewelry Land!! Michele Suzanne Cote with Isaias Ernesto Tenorio
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February 2023 by Joan M.
They maybe expensive but they try and listen. Need an odd battery size DO NOT GO ON AMAZON. Come here instead. Need a ring resized? Come here they will not ruin it or swap out your diamond. PLEASE SUPPORT A SMALL BUSINESS!
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December 2022 by Michele Suzanne C.
Isaias Ernesto Tenorio and I are domestic partners together with each other!! Isaias Ernesto Tenorio and I were together with each other in Jewelry Land, years back!! Isaias Ernesto Tenorio bought a beautiful ring for me in Jewelry Land!! The owners of Jewelry Land are very nice and helpful!! Isaias Ernesto Tenorio and I thank them very much!!
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October 2022 by Ellen Cantarow
I’m giving it 5 stars for the quality of the work. BUT: it is expensive. I go there because the workmanship is so good. Wish it were just a little bit more affordable. I paid $271 to have a beautiful old Art Nouveau watch I bought about five years ago, restored. The watch itself was about $350. I also had a gorgeous silver bracelet with an Aztec design and a turquoise cleaned. Price $25. After Mr. Park, the owner, cleaned it, it was spectacular, like a whole new bracelet. So I dunno. Maybe it isn’t too expensive- if you can afford it.
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August 2022 by Saleena piano
highly recommend! nice people, they remember your name when you walk in and make me feel welcome in their store. it's a good way to run a business. their prices are reasonable, and they do repairs quickly and efficiently. if there ever is an error (very rarely) they always will cheerfully fix it. plus they play good classical music in the store, a relief for me from a lot of loud music in other stores
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July 2022 by Jim P
Cheap and overpriced inventory. Would not recommend buying any jewelry here. If you need a watch battery replaced and that’s fine, but their jewelrylooks cheap. I bought a ring here and asked for an engraving done. The ring came back scratched up and the engraving was done extremely poorly. I won’t wear this ring now because it just looks bad.
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May 2022 by M Mitchell
Great shop! Very professional. Replaced my watch battery in seconds for a very reasonable price.
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April 2022 by Pris K
Highly recommend this business. The owner is an amazing, humble man. He made our wedding bands for us exactly how we wanted. I wouldn't recommend anywhere else but here for your custom jewelry needs and repairs!
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March 2022 by M P.
So fast! My watch battery was changed in under five minutes, and for an extremely reasonable price. I recommend!
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March 2022 by Diana Kenkolaukis
I brought a couple of times some watches, one for strap adjustment and the other for battery replacement. They did a great job and fast, very nice and polite people.I've recommended them to a couple of friends.