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March 2024 by Jess Peng
Super friendly staff
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March 2024 by Nicole V
Walked in and did a face skin analysis with Monica. She was incredibly knowledgeable and friendly. She explained what each result meant thoroughly and explained specific ingredients and their benefits. She recommended products for me specifically based on my reading and explained when/how to use them. She was wonderful, such a great experience here and excited for the new products I purchased!!!
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February 2024 by Sisian Ghahramanians
This is the best Kiehl's location in NYC! If you're visiting, ask for Monica. She is SO helpful and knowledgable about skincare. Will definitely return!
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February 2024 by chris valle
Original flagship location they have a spa and skin care highly recommend same location over 175 years in business
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February 2024 by D Davis
I was waiting at the door on the lower east side for the shop to open. Barbara opened the door and welcomed me. She was incrediblyknowledgeable, helpful and courteous and made the experience a pleasurable one.
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February 2024 by Adati Tarfa
Love this K! Felt well supported by the staff. The staff are super helpful and knowledgeable. Glad I got yo make holiday purchases here.
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January 2024 by Eva Wirth
Barbara is my go to person in the store for many years. She is so kind and helpful. I am lucky to have your flagship store in my neighborhood.
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December 2023 by Celso Caceres Jr
On 12/10/23 I made my way to this location. I had the pleasure of being assisted by Audrey who is spot on and displays excellent customer service. Audrey is knowledgeable, patient and engaging. I am glad I was able to connect with Audrey on these wonderful products for me and my teenage son. At the end, Audrey pointed out the historical references in which I met Mr. Bones and saw the history of this flagship store. truly recommend this location and check out Audrey. Here are the amazing products!
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December 2023 by Yusuf Yuksek
This is an outstanding store with fantastic staff members. I want to give a special mention to Barbara, who patiently helped me explore various products to find the perfect match for my skin’s requirements.
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November 2023 by Renee A
I had a great experience at the flagship Kiehl’s. Birthday gifts, mini facial and skin assessment with Bobby. Left me feeling relaxed, rejuvenated and well informed about my skin care routine.
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October 2023 by Kat Foy
I stopped by Kiehls on a sunny workday afternoon and to my surprise the business offers facials. After scheduling an appointment with esthetician MarKeith, I returned later during the day. The experience was wonderful. He took the time to explain what I needed and why. I caught myself dozing off a few times during the facial and definitely walked away feeling pampered. The day of the appointment I was in the midst of an outbreak. MarKeith did such a great job that it all cleared up by the next morning!
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October 2023 by Ava Gallant
Markeith is the absolute best!! I had a skin analysis done and he explained everything so perfectly, and provided samples for what he thought would work for me. Would highly recommend stopping by and getting his expertise.
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October 2023 by Maria Makis
I had a wonderful time with Valeria yesterday. She is one of Kiehl's skin pros. She took time to help me understand my facial pros and cons and made wonderful suggestions for products to assist me keep my maturing skin healthy.
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October 2023 by Cameron Bishop
I came in for a Kiehl’s Skin Pro Treatment with Bobby and it was a blast! I feel like I learned about my own skin for the first time in my life and I’m so excited to try the products he recommended!!
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October 2023 by Rachel Mikol
I had my very first facial with Valeria and she went above and beyond to make sure I was comfortable and understood the process. I loved that she explained everything as she was about to do it, and my face felt exceptionally soft for the first few days after. I also felt like I wasn’t oily at the end of the day for a good 5 days after. Monica did the skin assessment before and was so great at recommending products and skin care regimens. I highly recommend seeing both ladies!
