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March 2024 by Cameron Schafer
bought some hats from kith and they came crushed, packaged in a box too small (the carrier didn’t damage the package, it was packaged incorrectly). when I contacted kith to try to get this resolved, they said they were sold out of this hat, but they weren’t online; it was still available for purchase. when I called them on this, they changed their story to the hat was still available but they’re supposed to fit the way they came packaged (crushed to half the height they’re supposed to be). they’re still refusing to fix my order. spending $140 on hats that came crushed is not ideal. kith products are great (when not damaged), but customer service not so much.
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March 2024 by Julia Ayupova
terrible service, sellers are rude
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March 2024 by Genat Tavgereev
Rude staff, when asking questions turning away and answering while walking away.
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March 2024 by Lennox Diaz
If I can give kith online shopping a 0 star I would ! They shipped their packages with carriers that are unknown that claim to deliver the package when in fact they don’t and when you reach out to kith via email cause you can’t speak to a live agent they don’t do anything to in regards. Shopping with them was a lost of $360 and I will never shop online with them again .
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March 2024 by RENJANA PILLAI
They made really good recommendations for the ice cream swirls. Tried the Bam Bam and Flat white by Virgil ! I personally really liked the virgil one
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February 2024 by Dennis Chau
Rip off place, v poor service
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February 2024 by Paynes Lawncare
Save your time and money. This place isn't it!!
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February 2024 by Jennifer Catoe
Worse online shopping experience ever!! Clothes aren't sized properly. The policy says u can't return colab shoes, socks and underwear. But when I ask to return some clothes that were extremely big, I was told that was a no return item. So now I'm out or $300. Poor customer service. Wouldn't recommend this place at all.
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February 2024 by Randall Payne
Worse place to shop. Rip off artist at their best. I tried to do a return. Even tho my order came with a return policy enclosed, I was told they don't do returns on those items. Bought a 2xl shirt. It was big as a night gown. Atleast a 5xl. So it's definitely replicas coming from this place. BEWARE BEWARE BEWARE!!! SCAMMERS
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February 2024 by Guillaume Pilon
Stop by today at 1pmDint feel like carrying , the guy told me i have every size for that hoodieCame back at 7pmI asked a xl to the same kidHe told me only sz he had was a smallAnd start arguing with me when i asked him why he told me thatKid..you're not ronny calm tf downSo dont lose your time...stopping byThe staff at the treats got the same attitudeOnce againDont lose your time & go somewhere else
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February 2024 by Endi Kalaja
Simply the best ?
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February 2024 by Daniel Katz
Would not shop here. Incredibly rude staff who walked in on me at the change room. Told I was not allowed to be in there and did not apologise. Very disappointed.
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January 2024 by Veronica Yang
Amazing store I want to go back there again and look at shoes once I’m back in NY
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January 2024 by Thomas B.
I ordered a pair of pants from Kith in October 2023, they did not fit so I returned them a few days later. Kith never sent me an eGift card or my money back. After reaching out at least 10 times I finally decided to contact the Better Business Bureau because they would not contact me back or send me my gift card. They claimed they sent me the gift card to my email December 8th. I looked and NOTHING. It is now January 10th and I still have no solution. This is the worst customer service I have ever dealt with and has been a horrible experience.
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January 2024 by riky
It's worth a look. The select shops in Korea are so classy that it's inconvenient, but the employees are generally friendly. There is a line, but the wait isn't very long. The ice cream is also delicious. When making a purchase, foreigners will need to check your identity and card name, so bring your passport and card in your name.
