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March 2024 by Alonso Tobon Garcia
Kimani is excellent. Great costumer service!
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March 2024 by Bradley Stein
Excellent experience. Had my glasses fixed and repaired the same day. Extremely helpful staff!!!
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March 2024 by Norissa Hemedes
This is our go to branch and customer service is always great. Kimani was able to accommodate me, my mom and my sister all at once. He was able to answer all my questions as well.
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March 2024 by Marcia Wade
Quick, thoughtful, helpful service; great selection
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March 2024 by Ken Johnston
I went to the flagship location at 49th and 3rd Avenue and it has a very big selection of frames. I was offered assistance by Shannon and with her help, was able to finally pick out a new frame. She was extremely knowledgeable and was able to answer all my questions thoroughly. Great experience all around.
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March 2024 by RAYMOND THOMPSON
Great experience at this location. I will recommend this location to all of my friends.
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February 2024 by Davide Mancini
Spenser was great and very helpful
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February 2024 by Erica Chambre
Crismaris deserved a 5 *****She was the most helpful in making the selection of the frames for meShe explained everything about my insuranceWhat can I say I will be back tomorrow to finalize my purchaseThanks Crismaris
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February 2024 by Mayur Verma
I have ordered for my prescribed sunglasses two weeks ago.I haven’t heard from the store till now.I called today 5 times where the customer executive put me on hold thrice for 7-8 minutes and didnot come back to me .Atlast a lady picked and told me she would tell me about the sunglasses .I received a call to understand that the glasses from lab had reached in broken state and they have placed another order and it would take a week more.Very pathetic and frustrating to hear this.Far more the lady at the store seemed unapologetic.It was the worst customer service one can get
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February 2024 by Emma Beach
Everything was awesome! Kimani helped me pick out an awesome new pair of glasses and was overall super helpful and the best!
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February 2024 by Ale 15
10/10Customer service is amazing, very attentive, very patient for first customers. I definitely recommend this place. Thank you to Ariel for your amazing service! He helped me choosing my eyeglasses, I was hesitating on which one to get out all their choices ? and one that fits my face. But it was really great!
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February 2024 by Britt Groosman
Great experience with Aliyah today, gave me kind advice but also plenty of time to look around and ask questions.
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February 2024 by Colleen Whalen
Aliyah was so nice and knowledgeable when helping me and my boyfriend find frames. Thanks so much!
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February 2024 by Eric McCabe
Awesome experience- Kimani is kind and super helpful. Beautiful location.
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February 2024 by Charles Van Cook
It was a great experience, enhanced by the wonderful service of Ivis!