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March 2024 by Shawn C.
Absolutely delicious! - And absolutely overpriced! I got a tiny bag of dark chocolate raisins for $14 (see pic) - it’s basically just a handful - and doesn’t seem much different than Nestle’s Raisinetes, which I can get for a couple bucks anywhere. The lady behind the counter seemed bored with her job - it was McDonald’s quality service. I don’t see the justification for these exorbitant luxury prices here at all.
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December 2023 by Mihir Pathak
Such great selection of chocolates!Vegetarian options: Vegan options available.Dietary restrictions: Vegan and sugar-free options available.
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September 2023 by Carol Todes
Candy is fantastic!
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August 2023 by Sara Tuck
I had the absolute best experience and conversation there yesterday with the person working. Amazing customer service and an absolutely delightful experience. The chocolates I bought are so, so good. So happy I happened to walk by and spot the store yesterday. The experience made my day.
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August 2023 by Qc Li
Really great chocolate and service ! Thanks so much
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August 2023 by Eric B.
When I first moved to New York over 20 years ago, I did a lot of my finding new places by getting a few guidebooks like Zagat's. I don't recall which book noted Li-Lac as the chocolatier to visit, but they were right then and it's still worth it.
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August 2023 by Amir L.
The store on Greenwich Ave. smells like mothballs and when you bring the chocolate home it tastes like mothball too. It's the strangest thing. The chocolate is great, but don't buy it there go to Chelsea market. It's too bad the store used to be in a different location in the village and it was great but there's something wrong about the store and it just smells horribly and the chocolate then tastes like that too. I had to throw out a whole batch that I bought there.
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June 2023 by Sandy Y.
Expensive but delicious sweet treat ($8 each not including tax). Walked by the case in Chelsea Market and the dark chocolate covered s'mores (All-American Smores) called out to me and couldn't not get it. The marshmellow was soft, sponge-y, chewy, and delicious (can definitely tell it was housemade). The graham was soft and moist, breaking apart immediately when you bite into it. The thick dark chocolate kept it all together. I would 100% come and buy it again.
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May 2023 by Lauren K
We have tried many, many premium chocolates over the years, so when I ordered from Li-Lac I was not expecting anything terribly special. I was wrong, so very, very wrong. The milk chocolate is literally the best I've had in my 60+ years. It's creamy, rich and very satisfying. I was a bit worried at the small bar size, but they filled the craving for chocolate like nothing has in years.I can say nothing about customer service, but their online ordering was easy and the order was here in a few days. The cold pack didn't last the trip from New York to South Carolina, but it made absolutely no difference in the quality of the chocolate.As long as they are making chocolate, we'll be ordering!
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May 2023 by Phil St. Jules
Good selection and service
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March 2023 by Elise Goldstein
Stopped here on a food tour - beautiful and delicious chocolates!!
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February 2023 by Praveen K.
Non-functional slack fill alert!!I bought a 20pc box as a gift that was no longer needed, so I ate it myself. I was dismayed to find that a third of the box is air! They put in false bottom. I took it out and you can see it in the picture. Yes, technically the outside of the box doesn't lie when it lists the quantity and weight, but normal humans shop via their eyes, and they intentionally make the box bigger to deceive us. Not cool at all. The chocolate is fine, but for deceptive customer practices, you get 1-star.
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January 2023 by Quentin Chappat
The store keeper on Saturday is extra nice and carrying. Great chocolate, great service.
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December 2022 by Kathy T.
Absolutely the rudest customer service. The guy was an a****** as soon as we walked in the door
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November 2022 by Auddrey R.
I was here on Monday buying chocolate for a Christmas party for my students. The lady Jackie was exceptional, fun , knowledgeable, and very kind. However her coworker was a real nervous reck and made me feel quite uncomfortable while making a big purchase. He kept watching me and looking at me like I didn't belong there. Thankfully Jackie was there to smooth it all over.
