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March 2024 by Anais Guzman
Loved the customer service
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March 2024 by Justin Lofton
Staff were kind but the young one was a little distracted
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March 2024 by Bruno Perret
Store closed, it's 10:30 a.m. The employee drinks his coffee quietly.
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January 2024 by Matthew de Prada
Have every hat you can think of, nice staff what more can you want!
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November 2023 by Luciana Meléndez
Really expensive, they made mistakes in my embroidered hat and had to wait more than 2+ hours
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June 2023 by Sunny
Absolutely miserable staff, completely uninterested in helping, talking to them is akin to feeling you are bothering someone. Very unhappy employees, clearly unhappy in their roles and they end up leaving customers feeling unhappy too. I'd leave a 0 star if there was such a thing. A miserable store to go into. Avoid.
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April 2023 by Paul FOURNET
It was not a great experience. Felt like we were interrupting the employees and as nobody wanted to help us. We asked to customized the 2 hats we bought but the staff was not really sure how to proceed and were struggling to give us detail…
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October 2022 by Michi Schauer
I really had a bad experience here.Bought a cap and got it customized. However, the customization was executed really bad, it had a lot of gaps within the stitching and so I asked the staff if they could fix it. The store manager stood on a ladder, not even taking time to come down to speak to me on the same level and also he was very rude. He was more busy taking care of the caps on the walls. He "didn't see something bad" with the cap, but it was obvious that the customization was executed horribly. Would never go here again, recommend to get your gear at the other store in 42nd street not far away!
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June 2022 by King Kong kicks
Love LIDS
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July 2020 by Shasha White
Pedro is a great rep working here
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March 2020 by Yvan Leroux
Superbe expérience pour trouver n’importe quelles équipes. Plusieurs discounts pour acheter 2 ou 3 casquettes.
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February 2020 by Laura Rossi
Buy one and the second is half price, super good staff!
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November 2019 by damon rose
Love hats. Lids is my go to for caps
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September 2019 by j bonilla
Good variety .The staff is awesome very profesional.
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August 2019 by Steve O'Bryant
Disappointed that they didn't have enough of a selection in MY size. But I'll always restock with LIDS
