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January 2024 by Audreanna
What major retail store is closed on Sundays.
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November 2023 by Joanne WalkerBactowal
Great service, wonderful staff.
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April 2023 by אלי ללו
A women's clothing store in southern Manhattan and if my wife goes back there again within a year... then there must be something here.All in all, a pleasant place with a large selection of women's clothing and jewelry.
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April 2023 by Savage A.
Horrible pay , terrible upper management they don't take of their employees , no increases or bonus of any kind.
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March 2023 by J R
Was disappointed that they did not carry bigger sizes. I am used to going to the outlet malls which have a better range. It just felt like (probably the sales girl meant no harm) body discrimination that is going on so much in the media these days. Don't women of all sizes deserve access to clothing? I made a special trip just to this location for some jeans.
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March 2023 by Ashley Juengling
This is my favorite LOFT in the city. It’s the best-curated in my opinion despite being smaller than some others, and I always have a good experience there.
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December 2022 by Nishana K.
Recently I placed an order with wrong shipping address and from day 1 am following up to change the address or to cancel the order. I contacted them 5 times atleast prior to my shipping and every time they assured me that address will be changed prior to shipping. There is no way you can cancel the order online. Finally they shipped my order to wrong address. Now when I contact them they are asking me to reorder by paying again. This is worst shopping experience I ever had. I am regular customer and this is my last order from loft.
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October 2022 by Kasey B
Was pleased by my visit here when I came to exchange an item for a different size that I’d ordered online. The store was a cool reprieve from outside and was very clean. The employees were friendly and efficient - there were other shoppers in line and I still made it in and out in less than 8 minutes!
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September 2022 by Rosetta Delligatti
Very nice quality clothes. Sale prices are affordable and customer service and sales representative are very helpful and friendly.
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March 2022 by Yesica Lopez
I’m OBSESSED with loft! The quality is amazing!
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February 2022 by Susan L.
I recently ordered a pair of pants online that were $79, and a promotion of 30% off. Today I wanted to order another pair in a different color, and they had the 30% off, plus an additional 22% off for a promotion on 2/22/22. The price magically went up to $89. To give a discount, but actually raise the price first, is unacceptable and I will not be ordering from this store again.
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December 2021 by Debbie V.
I placed an online order on November 26th, and shortly later I received order confirmation and my account was charged . On December 4th I called because I had not received any shipping information. I was told I was due to receive the item on the 7th although there was no shipping information or verification. On the 5th I made a comment on Lift FB page about shipping and was told to call or chat online for help. Again I was told to expect the package on the 7th snd if it was not received to contact service. On the 8th I did so . Still no information on shipping . They said wait 3 more days...if there is no shipping information will my gifts possibly arrive in 3 more days? I know there are shipping issues but this whole experience has been very questionable thus far . I read that there have often been problems... my advice .... Do NOT place an online order with Loft! Especially for Christmas
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November 2021 by Jim P.
This is really wifey's gig, but I usually accompany her. Since their location near Union Square / NYU closed down about 2 yrs ago, we haven't visited in a while. I noticed this one, while working in the Wall St. areas. The staff is very nice but they didn't have the merchandise selection that she wanted. Mostly sweaters and heavy things...not any selection of blouses that she was looking for.
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July 2021 by Tracy Thomas-Anderson
Great prices!!! Customer service was awesome! Able to order my size to be shipped home free of charge!! Excellent store and educator discount
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June 2021 by Rose Maldonado
They sell nice clothes..