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March 2024 by Amanda V.
I had the best experience coming to Lovely Bride. My bridal consultant was Janelle, who was communicative, a great listener and made me and my family feel super welcomed. Prior to my appointment she communicated with me via text to identify my top 3 dresses I wanted to start with. She asked great questions to understand how a felt about each style I tried on. I ended up falling in love with my wild card that I tried on. She was not pushy to tell me that it was the one based on my reaction, but allowed me to navigate it myself my asking great questions. She knew I had another appointment later in the day and did not make me feel bad about that or like I had to make a decision on the spot. All of my selections were in the portal later that day with pricing. I eventually made a purchase appointment 2 weeks later all communicating via text (super easy). This time I wanted to bring my Grandma who has limited mobility and would not be able to make it my wedding. I gave the salon a heads up and they put us in the room closest to the entrance so she would not have to walk much and even offered to take out their ramp in front of the store to accommodate the three steps they have to enter. In the end I said yes to my dress and had the most welcoming experience with my closest people, which I will never forget. Lovely Bride holds a select amount of brands that feel a lot smaller and more niche than what you would find at a big wedding store. I LOVED that. It was the only store in NY that held the original dress I wanted to try on and the only store in NY to hold the brand I ended up purchasing, which I thought was pretty cool.
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March 2024 by Christine
I had a fantastic experience at Lovely Bride. Jennelle did such an amazing job showing me the most gorgeous gowns. Such a great experience!
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March 2024 by Mabel Del Castillo
I said “yes to the dress” here thanks to Jennelle!!! She made my experience stress-free and was considerate of my budget. Jennelle's transparency and exceptional service extended beyond my purchase, going above and beyond my expectations.
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March 2024 by Melanie Rush
I had a fantastic experience at Lovely Bride, where I just got my dress! Courtney was an amazing consultant, and pulled exactly the type of dress I was looking for. When I lit up in the dress Courtney just knew it was the one to beat. I had other appointments for the rest of the weekend, and to be safe I kept most of them. But no other dress could beat my favorite, and even more than that, no other salon had as personalized or comfortable an experience - so both for the dress and the experience Lovely Bride couldn’t be beat.After my first appointment I reached out to Cortney the next day to ask for a very last minute second appointment, and she was very accommodating. I was given multiple options for when to come in later that day! Courtney was able to run this second appointment too, and my family and I couldn’t have been happier with how everything turned out.
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February 2024 by Deanna Gialanella
Jess Lyke was an absolute gem to work with. She was so fun and made me feel so comfortable the entire time. She took all of my ideas and helped me tailor them into the vision in my head. When we narrowed down to one dress, it came in two different fabrics and the silk material I was leaning towards wasn’t available for try on in store. She whipped up a makeshift dress by putting a silk skirt over me and clipped silk straps to the front of the gown neckline and i instantly saw what the dress would look like. She is a miracle worker! Also she was very patient with me during a mini meltdown I had which I very much appreciated :) Feeling very lucky she was my stylist! Thank you!
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February 2024 by Christy Fox
I had an incredible experience at Lovely during my appointment in late January. I had pretty vague direction on what I was looking for, but my stylist, McKenah, was able to brilliantly take pieces from my feedback on each dress to put something together that checked all of the boxes. She asked me to trust her vision of pairing a more simple dress with a detailed overlay to create something entirely unique that felt custom and spoke to to all of the different things i wanted, and I'm so glad I did! I can't wait for my dress to ship later this year and see it all come to life.As a plus size bride, I was incredibly nervous about the process of finding my dream dress and I can't believe how simple and seamless it ended up being. I also love that the salon is set up in a way that allows you to dress yourself for the most part behind a curtain before being clipped in by the stylist. I found it much more comfortable than other studios I've tried where I had to fully strip in front of the stylist. Thank you, Lovely, for making the most stressful part of wedding planning a breeze!
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February 2024 by Christy F.
I had an incredible experience at Lovely during my appointment in late January. I had pretty vague direction on what I was looking for, but my stylist, McKenah, was able to brilliantly take pieces from my feedback on each dress to put something together that checked all of the boxes. She asked me to trust her vision of pairing a more simple dress with a detailed overlay to create something entirely unique that felt custom and spoke to to all of the different things i wanted, and I'm so glad I did! I can't wait for my dress to ship later this year and see it all come to life. As a plus size bride, I was incredibly nervous about the process of finding my dream dress and I can't believe how simple and seamless it ended up being. I also love that the salon is set up in a way that allows you to dress yourself for the most part behind a curtain before being clipped in by the stylist. I found it much more comfortable than other studios I've tried where I had to fully strip in front of the stylist. Thank you, Lovely, for making the most stressful part of wedding planning a breeze!
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February 2024 by Mopewa O
Had a lovely experience wedding dress shopping at Lovely Bride. I went to 3 places total but ended up getting my dress here. I worked with Jess who was so kind, patient, and has great calming energy. I highly recommend not just Lovely, but Jess specifically!The experience was so relaxed, I had my mom and some friends with me, and they were able to take photos and ask questions which was really helpful. We were in a slightly secluded room off the main hallway which was a nice amount of privacy. And Jess walked us to an area with a lot of light to see the dress in full once I had narrowed it down to one.I also got to make a followup appointment and try my chosen dress on again when it came down to two dresses and I wasn't sure. I didn't feel rushed or pressured at all which I appreciate.
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February 2024 by Elise King
Fantastic selection of dresses, comfortable and cute boutique, and, most importantly, friendly staff who really listens.
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February 2024 by Sandy Perez Robles
Truly exceptional! The team ( at Lovely was incredibly kind and attentive, taking the time to understand my preferences. The entire experience felt tailored to me, resulting in finding my dream dress. I highly recommend visiting Lovely!
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February 2024 by Shelby Taylor
I initially had a great experience when I came to try on dresses. My consultant understood exactly what I was looking for and I ended up finding my dream dress. I was so excited!Fast forward 6 months later - I received an email from Lovely letting me know my dress has arrived. Again, I’m so excited to hear this after patiently waiting! I initially thought I would have my dress shipped to me bc I don’t live in the city, but when I received the notification that it had arrived I had been traveling back and forth from the city for work and decided I would like to pick it up from the store. I called the store and no one ever answers. They text you asking what you need and when you text back no one responds. I kept texting, trying to call in hopes someone would actually pick up the phone and I also emailed. Their automated message says it could take up to 48 hours for a response, which I completely understand but for almost two weeks I never got a response. My last email to them I let it be known I was extremely frustrated and not very happy and someone called me 30 minutes later. Their communication and professionalism is awful. The girl on the phone was not apologetic at all and asked me when I wanted to come get it. I asked if I could come get it a few days later at a certain time and she said sure, I got a text confirming my appointment.I show up to the store at my appointment time to pick up my dress and the door is locked. Now I am pissed. I could hear voices in there and no one was coming to the door. Knocking on the door and again trying to call but no one answers. Coincidentally two employees walk in coming back from their lunch break and tried telling me I needed to come back at 2:45 when their lunch break was over. I showed them the text saying I had a 2:00 appointment and they acted surprised and unaware. One of the employees said she would be right back and would go get my dress for me - didn’t ask my name or anything, so that made me feel like they actually did know I was coming. There wasn’t anyone else coming to get their dresses that day? How did you know who I was since you were SO surprised I had an appointment? How did you know what dress was mine?She brought my dress out and hung it on a hook and said okay you need to sign a release form and you’ll be all set. Got the feeling like I was an huge inconvenience to her and just wanted me to take my dress and leave. I asked if I could open the bag to look my dress over and her response was yes but you can’t try it on. Okay that’s fine, but I’m not going to sign anything until I make sure everything is accurate with my dress. The dress looks good and I signed the release form and then she goes on to trying to sell me an $80 garment bag - okay first of all I spent almost $5K on my dress, it should come with a garment bag. And no I am not spending one more dime in that store after that experience.If I knew how it was going to be after ordering my dress I wouldn’t have ordered it from there in the first place. Once they got their sale you’re not their priority anymore and it’s very upsetting. I’m sure there are dresses there that are more expensive than the one I purchased, but that shouldn’t matter. I chose to buy my wedding dress from you when I could have went to hundreds of other bridal shops to buy a dress. I work in the wedding industry and will not recommend Lovely Bride to any of my brides. Just awful.
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February 2024 by Alyssa Avallon
Wow, what a great experience at Lovely Bride NYC! This was the third and last place I went shopping as I found my dress here. I worked with Cortney who was exactly what I needed. Helpful, positive, and not pushy whatsoever. Extremely transparent and mindful of budget. She paid careful and close attention to what I liked and didn’t like and made all the right suggestions. The shop is a beautiful space and I loved the private little areas where you try on dresses - adorable, comfortable and not over the top. Highly recommend!!!
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February 2024 by Nic 1
Great experience here especially since it was my first dress appointment. Courtney was amazing and a great cheerleader throughput the appointment. She spent extra time with us and really made me feel comfortable. I said yes to my dress here. Would highly recommend going here. They have a great variety of dresses and accessories.
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February 2024 by Anna Dorste
Lovely Bride was TRULY lovely! I traveled from Boston to NYC for a specific dress, and they made my appointment and all that effort truly worthwhile. I’ve been to other boutiques where I felt like a sausage being stuffed into sizes too small, and it was such an awful experience emotionally, but EVERY SINGLE DRESS at Lovely either fit me or was too big! Their range of sample sizes is vast and they truly are body positive and size inclusive, which made the experience that much more special. My stylist Jordan was also just so nice, so positive, really listened to what I liked/didn’t like about every dress I tried on. It felt like she was truly excited for me and CARED about my experience!! I did indeed end up choosing the special dress I travelled just to see, and I’m so so so glad I did. 10/10 would recommend to everyone ☺️
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February 2024 by Giovanna Guarnieri
Jordan was kind, attentive and patient with me as I went through the dress buying process! It was an overall great experience!
