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October 2023 by Stedelin R.
They don't stick to their estimates and could end up charging three times what you agreed to. They don't stick to their time frame. If they tell you that the car will be ready on Monday, you can count on getting it back on Monday, only two Mondays later. When you call, if you're lucky enough to get through to Jerrome or Jeremy, they will put you on hold and never come back. They don't stand behind their work. Yes, they'll tell you that their work is warrantied, but if you actually need to hold them to this, they will yes you to death and keep you waiting for weeks. I would stay away.
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September 2023 by John Collins
Jerome is one of the most honest, respectful, patient and smart people I’ve ever encountered. Full stop. I moved far away from the neighborhood but still take my car to them. They are the best.
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August 2023 by Lisa Foster
As a car owner - we are so lucky that we have a shop near us. We can image how hard it is if we do not have one - the city rental is so high and I appreciate they company/shop still able to provide us great service. Thanks you! <3 for being there! One is the owner is half Chinese <3 works really hard!Services: Transmission
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August 2023 by Frank L
Been going their over 30 years. Great mechanics. If you take your car their, be patient. There one of the few independent garages left in the city and they are very busy but do great work.
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June 2023 by Ellen Hunter
Every year, every time - great service, great price - quick and convenient. Staff is super friendly and helpful. Absolutely will go for my yearly admissions test.
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April 2023 by Lindsey B.
Easy in and out for updated registration. Will definitely come back for this and any other car issues that come up.
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April 2023 by Lisa Ramaci
I own a 1966 Mustang fastback, and there's no other garage I'd trust to work on her. They really know their stuff, and their prices are very reasonable, plus everyone is friendly. Jerome, the head guy, takes the time to explain things and come up with fixes when there is a tricky issue that needs to be dealt with. So lucky to have them near where I live!
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March 2023 by Thomas Brown
Ludlow Garage will do their best to take care of you. They do good work and when they say your car will be ready, it will be ready.
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March 2023 by Elsa Gonzalez
Very professional .Did my inspection for my car.ths staff are very friendly.
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February 2023 by Julian Herring
They really care about your car and they helped me solves problem I was having on it! Excellent oil change price and excellent service always!!! Highly recommend
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February 2023 by Alex
Bought a used car that had been serviced for years at Ludlow. I love the car, but have had to remedy a number of hack jobs that these guys did to the car that had local independent mechanics near me shaking their heads. Thankfully, the car was well built to begin with. Based on what I’ve seen they will cut corners left and right. I guess it depends on what you prioritize.
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February 2023 by Gilbert Gonzalez
Went in for oil change Friday morning and was out fast. I notice they don't log service done on vehicle in computer so Carfax record doesn't show. I had to do it manually.
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January 2023 by Arthur K.
This is my second review ludlow is the best, I bought my car today jan 31 2023 for dashboard and column light thought is was a switch Jerome the great (owner) put a fuse in and bingo dashboard and column light up. My 1998 ford escort I bought new is kept going thanks to the wonderful mechanics at ludlow. Jerome always goes the extra yard.
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January 2023 by Leon C.
Got there early for inspection. They drove my car right in. Polite, professional, no hassle. Out of there in 30 minutes.
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December 2022 by David Goott
Showed up here to get a NY state inspection for my car. It was unclear where to park or leave my car because the street was very crowded. I asked the man working outside where to leave my car and he yelled at me as if I should know. He was extremely rude for no reason. I’ve lived in New York City for 12 years so I am used to the sometimes gruff attitudes, but this was totally at another level. Prepare for terrible customer service if you choose to come here.