Lush Cosmetics Upper West Side offers a wide range of fresh, handmade, cruelty-free, and vegetarian products for bath, body, hair, and more. Many items are packaging-free (naked), and most packaging is made from recycled and recyclable materials. Customers appreciate the welcoming environment and the helpful staff, who are knowledgeable about the products. Employees like Felix, Jennifer, Kiara, and others are often praised for their kindness, patience, and expertise, making shopping experiences memorable even for those with children or new to Lush. Shoppers enjoy discovering popular items like bath bombs, body butters, vegan haircare, fresh face masks, and delicious-smelling scrubs. The staff frequently offers samples and personal recommendations, enhancing customer satisfaction. Visitors often mention that they leave happy with their purchases, which include body scrubs, shampoos, and face masks. Overall, the store is appreciated for its ethical products, friendly service, and ability to make each visit special. Many customers express loyalty and plan to return, highlighting the store’s reputation as a go-to destination for fun, ethical, and fabulous bath and body products.
Shout out to Kiara Courtney and Alexia they helped my friends and I with a billion questions and they were super sweet 🫶
July 2026
I spent over an hour browsing at lush, Bridget and Courtney made my experience superb. They were extremely helpful in explaining all the products and so very kind. I know for certain this has been my absolute best experience at lush.
June 2026
I absolutely loved my experience in this store. I decided to get some products for my vacation and Bridget and Courtney were absolutely amazing & recommended all the best products. I cannot recommend them enough!!
