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December 2023 by Michele C.
I live very close to this LUSH store and visit it frequently. Every time I step in, the employees are unfailingly kind and gracious, ensuring I never have a single bad experience.However, I want to highlight a specific interaction from today. My partner and I arrived around 8:55 pm, fully expecting the store to be closing soon. It would have been completely understandable if the staff had informed us to return in the morning. But I should have known better because Jay and Alex welcomed us warmly, displaying exceptional patience, generosity, and offering us their assistance. This experience ranks among the best I've encountered in any store. I'm thrilled to continue my bi-weekly restocking trips here!A heartfelt thank you to Jay and Alex :D
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September 2023 by Chairman M.
The salespeople at this Lush store were extremely pushy. Three of them approached me, attempting to strike up conversations. One individual, in particular, began questioning me while I was browsing hair products, asking, 'What hair products resonate with you?' Frankly, I wasn't there to provide product reviews, and he persisted with his inquiries even after I showed no interest. His incessant questioning disrupted my shopping experience, prompting me to cut my visit short. To make matters worse, I also noticed him leering at me while I stood in the checkout line.
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September 2023 by its lesliee
Great customer service! Mack and Alex were both sweethearts and so helpful when trying to find products that worked for my sensitive skin. They keep bringing me back to this specific location bc they go above and beyond, specially WHEN YOU’RE NICE. Genuinely magnificent people!! Thank you guys for your help ily <3
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August 2023 by Jiye Song
My daughter had her 6th birthday party here (YES! they do kids birthday parties!) and she is still on a massive high from all the fun she had. They did a great job hosting 11 little kids with a bath bomb making activity and a scavenger hunt game. You can bring lunch and cake, and they send you home with gift bags for each kid. The easiest, most fun bday spot... a hidden gem!
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July 2023 by Olivia Rae
Lindsey and Amaya were so kind and helpful. I stopped by for one item but ended up leaving the store with more. Looking forward to using my eye masks.
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July 2023 by Abigail Gatlin
Emme and Amaya PAMPERED us for my bachelorette party!! I thought this would be a fun bachelorette activity and it was better than I could’ve imagined! The whole experience was magical and so customized. 15/10 cannot recommend enough!
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July 2023 by Kelly Pietkiewicz
Emme & Amaya hosted our Lush Party and it was AMAZING! They were so kind and made us feel so special. A perfect birthday or bachelorette party activity!
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July 2023 by Chaz Wolcott
Emme hosted our Lush Party! She’s amazing and the experience was awesome. Thanks for everything Lush UWS!
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May 2023 by Lauren Weintraub
We recently threw my daughter's birthday party at Lush and had an amazing experience!!! Emme and Amaya went above and beyond to make sure the girls had a lot of fun and were entertained throughout the 1.5 hours. They set up a few games on top of the primary activity of making bath bombs. Highly recommend this store for an event as well as to buy the amazing bath and body products.
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May 2023 by Amaka Ozor
I was searching for a real forex trader but i found none it's so bad everyone is trying to scam you of your money these days. But i got an honest and sincere person Mrs.Robert patience. trust me guys I'm earning profit. don't fall in hands of those scammers. you can see yourself its real her details below Patricia. Email:
[email protected] or WhatsApp:+1 (774) 481-1620
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April 2023 by Austin BT
The location is wonderful but that’s absolutely nothing compared to their team — after a long day at work, to walk into the store and be greeted in such an upbeat, welcoming fashion, I was instantly uplifted - customer service is bar none! And learning all about the scents, such depth and care and knowledge — thoroughly impressed and so happy with my purchases! Y’all are awesome, thank you so much!
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March 2023 by Lady Jade (Ladyjay)
Never heard of this place before. I went to a birthday party. It was amazing ! Really enjoyed it. We made bath bombs, soap, the kids did facials scrubs. They enjoyed spa time. The hostess was funny, really kept the girls intrigued. Would definitely recommend! While I was there picked up some cucumber eye patches. They really felt good on my tired eyes. Oh and yes they give you a few uses. Check it out.
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March 2023 by Dante Smith
This is the best LUSH in NYC. It’s a high bar because I’ve never had a bad experience at a LUSH store, but the staff here is friendly, knowledgeable, and empathetic. They are great listeners and have a knack for highlighting a product that hasn’t previously crossed my radar.
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February 2023 by Melissa Boneta
Excellent workers and excellent service!!! Went shopping for my husbands birthday and found the PERFECT items. Recommendations: Angels on Bare Skin, Happy Hippy, and their holiday bath bomb!
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February 2023 by Stephen Huang
I want to give a shoutout to Alex. He was super helpful and went above and beyond. He show me the gift box sets and recommended an additional bath bomb to add to the mix.
