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April 2023 by Peggy Ortega
Awesome...all around..
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January 2022 by Shelly Shells
Just an overall great experience. Started me on time, listened to my desire and wishes for my hair style and salon etiquette was great.
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September 2021 by Christine T.
I have been going to LW Salon for almost 7 years and Shan is the best! She has revived my hair and made it much healthier and stronger. She is meticulous and takes her time on washing, installing and styling my hair. My previous stylist lacked focus and my weave would become dry and lifeless after a few days. Any style ideas I have Shan brings it to life. I appreciate her talent and skill!
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August 2021 by Candice P
I wish there were 10 stars as I would have definitely given this establishment that. The staff was amazing ans the service top notch. I love my hair and will be going back.
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July 2021 by Kristin Hooper
If I could give no stars, I would. Not only did Shan rip through my natural hair and take out a ton of my hair she gave me a terrible lace closure finish and tried to convince me that "all her lace girls know" that that's how lace closures work and the install was great. As a senior business executive I had to attend a meeting the next day ashamed and embarrassed of my hair with visible lace. I assume the rush and poor job may have been related to the fact she was headed on vacation and needed to get started on her friend's hair. I contacted her and sent her a photo by text asking for her to improve the work outcome. She never responded in any way before or after her vacation. I went to a veteran professional, Amoy, who was shocked by the work, sloppiness, inconsistency and improper instillation of a band. Due to the finish and extreme tension on my edges that were already visibly popping out, she recommended I take the hair out and get it re-done. She helped create a passable finish and then given timing I got it redone about a week later. Given the tight and inappropriate install of the closure the closure itself which costs approximately $200 was also damaged.Service: Hair extensions
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July 2021 by Kristin H.
If I could give no stars, I would. Not only did Shan rip through my natural hair and take out a ton of my hair she gave me a terrible lace closure finish and tried to convince me that "all her lace girls know" that that's how lace closures work and the install was great. As a senior business executive I had to attend a meeting the next day ashamed and embarrassed of my hair with visible lace. I assume the rush and poor job may have been related to the fact she was headed on vacation and needed to get started on her friend's hair. I contacted her and sent her a photo by text asking for her to improve the work outcome. She never responded in any way before or after her vacation. I went to a veteran professional, Amoy, who was shocked by the work, sloppiness, inconsistency and improper instillation of a band. Due to the finish and extreme tension on my edges that were already visibly popping out, she recommended I take the hair out and get it re-done. She helped create a passable finish and then given timing I got it redone about a week later. Given the tight and inappropriate install of the closure the closure itself which costs approximately $200 was also damaged.
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May 2021 by Candice Ifill
I wish there were 10 stars as I would have definitely given this establishment that. The staff was amazing ans the service top notch. I love my hair and will be going back.
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July 2020 by Adriane René
Absolutely love coming here!! Hair always looks amazing and everyone is really nice. Calm vibe and lots of laughing. Definitely recommend to everyone!!
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February 2020 by Christopher Phillips
Perfect place for hair
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November 2019 by Christine Harris
The Salon is small with a small elevator. My niece needed a quick repair for a weave. It was fixed ok but totally overpriced. The style only lasted for one evening. She wont be going back.
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October 2019 by Raina S.
My natural curls are ruined! I was looking to book with Leona for a silk press before a birthday get-away based on a referral from a friend who also has natural curls and when they told me Leona was unavailable, they offered another stylist - Shan. I figured she must know how to handle natural curls as well so I agreed to the switch. On the day of the appointment, she was over 30min late for my start time as her first appointment for the day. Luckily I was her only appointment that morning so I didn't have to deal with her juggling multiple delayed starts. She claimed traffic so I gave her the benefit of the doubt that day but if she works there regularly, I would think you would be at most 10min late. Over 30min means you overslept or something more drastic. At the end of the appointment, my hair was silky straight and I was satisfied but after a week of wearing it straight then washing it to go back to curly, ALL of my ends have heat damage. I will now have to cut off half of the length of my hair. I am beyond livid. I have gotten my hair straightened several times a year by multiple people throughout the city over the last 10 yrs and have NEVER had heat damage. I've never had to cut my hair as a result of heat damage like this. What makes it worse is, I went to another salon about 6 weeks earlier for a curly cut to optimize the shape of my wash and go at my length. Now I have to spend another fortune redoing my curly cut. I am so pissed. Yes I was happy with the press but not at this expense. Shan is a very nice person but do NOT go to her for a silk press if you have naturally curly hair. You will regret it. There is another yelp reviewer with a similar experience. I wish I had read it before this appointment.
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October 2019 by Bianca A.
Leona did an amazing job with my hair and bridesmaids hair for my wedding. From our very first encounter she was professional and engaged in my needs as a client/ bride. We talked through styles and she was extremely patient! The day of the wedding she arrived early with her amazing assistant Tiffany (who is also very talented!) They were prompt, professional and super accommodating to my family. I will never forget my experience with LW Salon and Leona. She made me look more beautiful than I can ever imagine on my wedding day! Thank you L!
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September 2019 by Chantal B
If I could give this 0 stars, I would. I booked Ashley to do a silk press for a wedding I was a part of. I saw a "countdown" on Instagram to her vacation that would be around the same time as my service 3 days before my appointment. When I reached out to her inquiring about the appointment I had in place, she said that it was a last minute trip and suggested another stylist in this shop to do my hair (Shan). I’ve worked on my hair and it’s health for nearly 7 years and now need to extensively cut it due to the advisement of this stylist switch.
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September 2019 by Chantal B.
If I could give this 0 stars, I would. I booked Ashley to do a silk press for a wedding I was a part of. I saw a "countdown" on Instagram to her vacation that would be around the same time as my service 3 days before my appointment. When I reached out to her inquiring about the appointment I had in place, she said that it was a last minute trip and suggested another stylist in this shop to do my hair (Shan). I've worked on my hair and it's health for nearly 7 years and now need to extensively cut it due to the advisement of this stylist switch. Even with the openness about my hesitations about someone I was unfamiliar with doing my hair, Ashley advised that the stylist she had put into place was up for the job. When I arrived for my service, Shan took forever to service me and even looked overwhelmed at the amount/thickness of hair I had on my head. The assistant was not knowledgable or up to the task for washing or blow drying my hair. I waited hours for the appointment to be completed. While I was satisfied with the service in the end (especially after asking if heat protectant, etc was being used), I did notice that my hair was a lot straighter than usual. I didn't want to think too much of it and went on about my weekend. I washed my hair two days after the service and noticed that my curls were not reverting back. I tried again on Friday in case there was just extra gel in my hair from the style I had worn for the wedding. The last minute stylist swap resulting in the damage of my hair will have lasting effects. Especially with natural clients, it is imperative that the stylist is knowledgeable about natural hair management and in this case, she was not. I have gotten my hair straightened several times across the past seven years and I have NEVER had an issue with my curls reverting back to its natural state. This isn't something I can get back overnight and I will need an extensive cut to try to restore some curls and definition I once had. While those ladies get to continue styling and slaying hair of all textures, I am now left to cut almost half of my hair. Neither one of them even bothered to apologize, which shows the lack on empathy the ladies also have for their clients. One thing I do hope is that they both take this as a learning lesson and never make this mistake again. I'm just so sorry I had to be the example used for this lesson learned. I DO NOT RECOMMEND THIS SALON AT ALL, SAVE YOURSELF THE HEADACHE AND HARD WORK ON YOUR HAIR GOING DOWN THE DRAIN.
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August 2019 by Paula-Kaye Richards
Love Ashley. She's definitely teaching me the tricks and tips for my natural hair.
