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February 2024 by Greg Aiello
This place is the best. Your car will love you if you have it serviced or repaired here. Lt. Richard and team are smart, efficient, and easy to work with. We’re glad we found Manhattan Auto Care.
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January 2024 by Irineo Acevedo
Really bad experience, not recommended going here. I took my hyundai 2022 for repairs for an accident on November 2022. They did the repair not in the time frame they said, but it was ok. First time i got it back. The front day-time light had I led light out, and the front head light that they replaced came was scratch. I took it back. They only polished the scratch out. For them to replace the day time light again i had to called my insurance to have them make them, since they weren't taking responsibility on it. I usually dont drive at night, but one time a friend and I, drove and noticed that the head light when into high been every time i accelerate. And big surprise, it was the same light they installed. I whent back for those light like 5 times. They weren't taking responsibility, the owner or manager there really dificult to deal with, always has a attitude. At the end they replaced both lights, but it took almost 4 months later. Really don't recommend this place unless you want to be back more than once.
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January 2024 by Serena Wu
On point with services. Pleasant, attentive staff. Outcome of repair/paint...excellent
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January 2024 by serge esebag
The worst body shop in NYC
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January 2024 by James Carpenter
Excellent service and constant communication with text and calls. They finished the work earlier than the estimate they had given and the work was excellent. I would recommend this shop highly to anyone.
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January 2024 by Rebecca Welz
They did good work but the owner is rude and nasty and condescending. I would never go there again.
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January 2024 by Janelle Alzate
hello there i was looking for some advice and guidance on what was coming too me and questions about a person, she was very quick to answer and very sweet, helpful. prices are very convenient as well if you need a physic you’re with the right one! she will help you with anything you need! as she did with me.
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December 2023 by Marisol Semprit (LES)
Great work. What I like most is that they were in complete contact on the status of my car day after day until completion.
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December 2023 by Joshua Rapp
My insurance company made an appointment at this auto shop for an inspection of my vehicle, which was involved in a hit-and-run.When I entered the shop and said I had a 130pm the guy behind the counter looked at the clock and thenl looked at me like I was an idiot. He very rudely just told me to talk to his assistant. Then he started pointing outside asking if that was my vehicle. I said no and that my vehicle was in his garage. He then got visibly angry and told me he was looking at a mirror in the garage. How was I supposed to know he was looking in a mirror?He then started acting like he was an Army drill instructor and was bossing me around about how I needed to pull my vehicle outside. I kindly obliged despite his incredible rudeness.He came outside and started taking pictures. I asked if he would be able to physically inspect the vehicle and he said no. A physical inspection was necessary because of how the accident occurred. He told me he would not do that, so I told him I was leaving.He then left this cute little message on my claim with the insurer:THE CUSTOMER WAS BELLIGERENT HE WANTED TO START A FIGHT AN ALTERCATION WHEN HE CAMEIN ,HE WAS USING FOUL LANGUAGE AND BEING OUT RIGHT INDIGNANT HE TRIED TO HIT ME WITH HISTRUCK WHEN HE DROVE OFF HE DID NOT ALLOW US TO FINISH HIS INSPECTIONFirst off, stop being a child, sir, and learn how to use lower case letters and punctuation. Second, all of this is a lie. I wanted to start a fight? What an idiot. I never made any threatening language or actions, and I certainly didn't try to hit him with my vehicle. Third, you weren't doing the inspection my insurer hired you to do, so why would I let you finish it?It's pretty clear to me this guy is just full of anger and looking to take it out on someone. He was rude from the moment I entered his office and made zero attempts to actually be cordial or helpful.
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December 2023 by Rick C
In the snake pit that is the Auto Repair world, this guy is the King Cobra. Nasty, vague and unresponsive. Gives a "verbal quote" that starts with "more than a thousand" and by the end of conversation is "more than two thousand"...fine, let's do it. Call a couple of times to check progress, and firs time its ordering parts. The second time its parts coming in tomorrow...fine, but I need my car for the weekend (been there 7 days), so if you can't get it done, I'll pick it up and bring it back next week...nasty response, rude, unhelpful and generally saying FU with every word. Pick up the car, and asks for my credit card without showing me the bill...ask for the bill and it's $4k. Now I have to figure out how to repay my credit card. I only wanted the sensor to be turned off, which I learned afterwards was $100 fix. Bottom line is this guy plays the game like an old school shake-down master. Had plenty of opportunity to get my approval for a $4k approval or to inform me that the cost would be higher than we discussed...I guess he thinks I have money and had a chance to get some...
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November 2023 by Jesse M.
Excellent service. Knowledgeable staff, clear communication through text, repair done right. Always able to answer my questions.
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November 2023 by Chris Lynch
Excellent body shop, the owner Richard and team do great work. This is the second time they have repaired dents in my car, each time it looked like it was new. Painting was flawless. Richard provides provides on the spot, accurate and clear estimates - no surprises after the fact. The returned the car washed and cleaner than it was when it went in. Highly recommended.Service: Body & Trim
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September 2023 by Zoe F.
Richard was incredibly helpful--thorough, attentive, fast, and fair. I'm very grateful I found them and will definitely be returning for any car issues I may have in the future. I highly recommend them (and will be referring friends and family to them).
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August 2023 by Estanislao H.
Terrible shop ... took my care there to get repaired from a theft. They were supposed to check and inspect the vehicle... it was not done . parts put on the car are are old parts from a junk yard. It now has electric issues and catalytic converter is missing on the vehicle. I do not recommend if I could give them a lower score I would . Very unprofessional and lazy shop.
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August 2023 by Jennifer Leddy Poma
Excellent service and work. Professional and friendly. Now I know you exist I'll be back for any work, inspections, etc. Highly recommend. Thank you.