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April 2024 by Frances Sinkowitsch
Assistant Manager Tony B. Is a star. He was hands on helping us find a storage since we could not fit our crates in the one that we booked online. Tony B. Is asset to Manhattan Mini storage
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April 2024 by Flo Fox
some Chinese desk guy kept coming up and asking what my son was doing? also tried to charge $90 us for disposing empty boxesand a stand. most storage people pay for your move not make it more difficult.!
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April 2024 by Grandma InNYC
I’ve been using this storage for decades and I just vacated. They have been so kind to me. I will recommend this location to anyone who is looking for a clean and reliable storage.
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March 2024 by Ben Williams
Accessible. Clean. Friendly.
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March 2024 by Lucy Mester
Easy setup over the phone. All questions were answered and not over complicated. Alexis was very helpful!
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March 2024 by A
Autumn was uplifting , knowledgable and engaging. She had me hooked and I found no need to shop around further as I felt comfortable and secure with my choice of manhattan mini storage. Thanks Autumn and mms!
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March 2024 by Anthony Kelly
Called up and worked with Raul. Great service and it was the easiest least stressful experience I’ve had in NY after being here two+ years
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February 2024 by Matt Rosevear
Autumn was great. Handled everything and made expert suggestions based on excessive knowledge regarding a better unit.
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February 2024 by Ian Schneider
Hector was AMAZING. He helped me get in contact with the manager Marlon who came from another location to help me. Marlon was also FANTASTIC and beyond knowledgeable / helpful in finding a unit that suited my needs. THANK YOU TO THIS TEAM!!!
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January 2024 by Anthony Rescigno
Robin was incredibly helpful!
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January 2024 by Christina Schoeller
Dana and Erin are the best. So helpful.
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January 2024 by Maria Noto
Dana was the best!
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January 2024 by Leif Allmeroth
AVOID, FLOODEDDon’t write a lot of reviews but feel it’s right to warn others from what was an expensive and frustrating experience.My indoor, climate controlled unit flooded due to rainy weather. Was not notified (verified this with Loretta, management), so did not discover this in time to prevent things from soaked and rotting through with mold. Spoke with a custodian who told me he repaints over the water stains when this happens. Front desk was sympathetic but couldn’t do much other than offer a corporate number.Before they paid for a percentage of my damages I was pressured by 2 employees on 2 occasions to write positive reviews in front of them despite my things being destroyed. It was awkward but I declined. I don’t blame them for doing their job, but it explains the glowing reviews. Since the incident I’ve heard similar Manhattan Mini Storage stories from friends.Even after a 2 month back and forth, the claims department did not reimburse even close to the value of the things even though I paid for the add-on insurance.TL;DR: cheaper and less painful to throw my things away.
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November 2023 by Ric Ng
Hours says access go until 10:00pm. Was there to pick up my gear 9:40 but was denied access. Called and went to the office and no one responded. Extremely disappointed
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November 2023 by Richard Becker
Helpful service at the office at procuring a new, larger space in the same facility.
