-
March 2024 by Deuteronomy Jones
In town for a week, feeling sore from travel and schlepping luggage. Fortunately they had an opening. Stacey was excellent! Great location, very nice facility and great front desk. I’ll be back on my next visit.
-
March 2024 by O Q
Got a massage here. Was just okay. The owner seems to be very nice. The rest of the front the desk seems to be a little dumb.
-
January 2024 by Natalia Zamparini
Was gifted a massage; Nice location, the staff really tries to push membership really hard all the while filling out an extensive questionnaire. I would have liked even harder pressure after my massager went harder. I think that was the most they could do. It’s a little less than an hour for intake Q’s.
-
January 2024 by Tommy Dennis
Great services and Friendly Staff
-
December 2023 by Lara Cemo
Absolutely wonderful massage from Elisa!! She asked for preferences, feedback, comfortability. She was professional, kind, and an overall excellent massage therapist. The front desk staff were lovely, helpful, and welcoming. Highly recommend this location of massage envy!! 10/10!
-
December 2023 by Angela Santamaria
So relaxing, would recommend to anyone!
-
December 2023 by obl
Very friendly front desk staff and relaxing atmosphere. Highly recommend Mayumi
-
December 2023 by Claudia Buonsante
Wouldn’t recommend.
-
November 2023 by Ramon White
A gift for a good friend... Years later and she still goes about it!
-
September 2023 by Tony del pino
Just ask for Dolly and thank me later. She is the best
-
August 2023 by Najaah McMillan
The WORST Massage Envy I have ever encountered. The managers encourage fights among staff, they maliciously retaliate against staff if they do something wrong or if something doesn’t go their way, the place has roaches, the manager is a former NBA wife on a power trip. Money hungry and evil individuals. Stay away! If I could give zero stars I would.
-
July 2023 by Sarah Roberts
The NYC Midtown west staff is always incredibly accommodating, helpful, and able to answer questions. Their checkin process is proactive in ensuring your masseuse is ready to provide with a customized massage. Haven’t had a single provider disappoint yet—excellent team of firm, deep tissue, and sports focused massage.
-
May 2023 by Josh Liebman
Had a great massage, but a terrible customer service experience. We booked our massages on the phone and checked out with the agreed amount. the next day i received a call that they were going to charge us a fee that was never previously discussed. they did not speak with us or confirm this fee before charging the credit card on file. It took several days to get an answer on our issue and they finally agreed to refund one of the charges, but not the other because of one line buried in a long text. Was planning on coming back and even considering two memberships, but not anymore.
-
April 2023 by Anthony Sociedade
Katie Weant is the best esthetician. I never had such a great facial. My skin is still glowing.
-
March 2023 by Michael Colman
Honestly don’t know how it could have been much better. Clean and comfy spaces, super friendly (and helpful!) desk staff (thanks y’all!), great massage with Bo and a thoroughly lovely facial with Katie!! Highly recommend.