-
November 2023 by Eric Rosenbaum
Steven helped us to quickly identify the mattress that best suited us and the price was very reasonable. He made everything easy and we look forward to receiving our new mattress on the delivery date we selected.
-
November 2023 by Michael Healey
Steven has a Ph.D. in sleep comfort and mattress construction. It was a pleasure working with him to find the perfect mix of mattress and base. You cannot find a better and more knowledgeable person and store to meet your sleeping needs.
-
November 2023 by J.S. Grayson
If I’d known buying a mattress could be this easy and pleasant I would have done it long ago. Marc took great care of us and the key factor was that he actually listened. He helped me figure out purchases both for my 91 and 96 year old parents and for my teenager, and within my budget. They have choices in every price range, super knowledgeable staff, quick delivery - the place is just great.
-
November 2023 by Namrata Srivastava
Extremely happy and satisfied with our experience of buying a mattress with them. They helped us find a mattress in our budget and also delivered it without any cost to our apartment. I also would like to convey our thanks to the delivery team who put their extra efforts in delivering the mattress to our doorstep.
-
November 2023 by G Tenewitz
Great visit and interaction with an experienced, patient, and friendly salesperson. I was dreading the mattress shopping experience, but Marc was the guy who helped us out and showed us quite a number of mattresses, answered all our very numerous questions, and made the process enjoyable thanks in part to his thorough knowledge of the product. During our visit, he was also in the process of training a new salesperson, who also seemed like she’ll make a wonderful addition to the store.We found there are mattresses for every budget and I was surprised that there were decent options at lower costs, competitive with online stores.Overall, I recommend this store.
-
November 2023 by Jim Geisel
Incredible customer service. Mustak “Mo” is responsive, puts his customers first and is excellent with his knowledge to help you make the best decision for your situation. His follow up is superb. Highly recommend him and Mattress Firm for so many reasons.
-
November 2023 by Yesenia
This store is so convenient for us. The customer service was superb. Steven was excellent and went out of his way to assist us with our purchase. We were able to make an excellent selection for a great deal. Can't wait yo try this PressureSmart 2.0 Lux Plush Pillow Top. I recommend doing business with Mattress Firm.
-
September 2023 by Lindsay S.
HORRIBLE customer service, CAN NOT get a COI in time! Forget if you have to call this store because no one answers the phone. I can't say enough how bad!
-
September 2023 by Mizanur Rahman
Had a really great experience here with Rehan. He was great at explaining the differences, took his time to show us different options that were within our budget. I was originally thinking of placing our order online but was nearby and my wife and I decided to stop by. I would highly recommend you stop by the store vs getting it online. Will be definitely recommending Rehan to my friends and family 10/10
-
August 2023 by Frank DiGiacomo
Rehan was great — super professional and never pushy. He spent a lot of time explaining how different types of mattresses worked and encouraged us to test-drive each one. He had quite a bit of knowledge to share about sleep, posture and mattresses, and he delivered on all of his promises once we decided to buy.
-
August 2023 by Cecil Lyon
Rehan was absolutely the consummate professional and we had a wonderful experience with Mattress Firm!! He was extremely helpful, made terrific and thorough recommendations and went over and beyond to insure the mattress would be delivered to my daughter’s apartment in a timely manner. Cece lyon
-
August 2023 by Julia Bond
Met with Marc to buy my first mattress and he was so helpful. He helped my find the perfect mattress, pillows, and bed frame for a good deal and arranged shipping, delivery, and set up. Would definitely recommend!
-
August 2023 by Gabriel O
I felt a little pressured here. The showroom was okay, but limited. Buying a mattress is a big deal. Shop around and avoid a 'bed in a box' mattress unless you are looking for something temporary.I finally settled on a Saatva firm mattress which is only available online (it is not a bed in a box). Loved the mattress and the service. Good trial deal and easy to exchange.It's not easy finding just the right mattress. Everyone has different preferences and there are a lot of good (and bad) brands out there. Showrooms can be very helpful. Good luck with your shopping.
-
August 2023 by Elizabeth Myers
My Serta mattress came in today and I am thrilled with my purchase. Marc was very helpful, polite, and direct. I can’t imagine buying a bed anywhere else!
-
August 2023 by Adeline Burger
I had a great experience. Marc helped me and was very knowledgeable about mattresses which was very helpful because I had never bought one on my own.