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November 2023 by Naya Figueroa
I called several other locations prior and this location had the best offers. Thankfully, they were also the nicest two ladies who made the change stress free. They keep a very clean and well stocked store. Super happy I landed here!
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July 2023 by Gloria Aburto
Great Customer service, sky was very helpful & nice
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July 2023 by Miguel andres Perez linares
Great service. Sky was awesome!
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July 2023 by Linamaria Bogota
I went all the way from NJ to look for an iPhone 14, and the only store where it was available was here.We spent about 3h to get my phone, between calling Metro support and my backup. During that, the girls in charge of operating the office (Sky and Lissy) had SO much patience with all the clients, they were available to solve any issue and answer any concern they had (including me). Their costumer service skills and professional commitment are on top.I said this many times to them: “their manager should promote them, and have them as employee of the month, they truly deserve it.???????????
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June 2023 by Byron Salazar
The staff there are amazing. They will help with all your needs and plus. Sky did a great job helping me out.
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June 2023 by Mary Thomas
Amazing help here. Sky was very helpful
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June 2023 by Blue Box
Great customer service, the kind and patient reps helped us to fix an issue with our phone bill. They helped me step by step to resolve the issue. Highly recommend!
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April 2023 by Peter “PaganPete” Gracia
Lies! 10:02 am and no signs of life inside. Irresponsible management.
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December 2022 by Frances Scott
If I could I’ll choose 0 star! The team is not welcoming at all! The totally don’t care about you, they didn’t help me at all and if you need something you have to pay! I never see this before in another mobile store! The team members is really bad quality!I don’t recommend at all this store!
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September 2022 by Barbara Ballan
This was the worst experience of my life regarding mobile services. I was hustled for 60 dollars I am an international student I do not have many resources and I had no idea how much was the cost of a basic plan of 5g unilimited data on my phone,. they add charges like insurance and things I did not asked for and never gave me a receipt. The sim card did not worked on my phone and after installing everything she blamed my phone and wanted me to buy another phone with a "discount", she never checked de IMEI to see if it was compatible (as I know now that every respectable phone company does)I am so mad about this, please do not trust the people in this store and do not go here you could be scammed.The person who did this was Tanisha. Thank you for nothing!
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July 2022 by Karen Sanchez
I had the worst experience ever in this store. The guy who works there is super unprofessional and smelled like weed and tried to harass me into purchasing a phone but I decided not to after I saw his unprofessional attitude and he was just HIGH.. who does that!! The owner should enforce a drug free environment where the customers can feel safe and trust their staff. I wouldn’t recommend this branch to ANYONE I know.
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June 2022 by Transportion Headquarters
I have always had an amazing experience at this place. Tanisha is the best Metro PCS worker that I know. She is really professional, is able to handle customer service. I got my new phone in a heartbeat thanks to her. We need more Metro PCS workers like her. A lot of these employees don't know a thing they are doing/don't do well with customers and scam people. Thankfully, Tanisha isn't one of those Metro PCS scammers.
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May 2022 by Giovanni Barrella
They don't answer the phone, I called 5 different locations, one of them actually blocked me. Get it together guys!
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March 2022 by Warner York
Don't promise that a free transfer is done by Best Buy or Apple when in fact Apple does not do this and Best Buy charges fro $40 to $100 to transfer contacts and are inept at the service. I was promised on the sale and purchase of 2 Apple phones that the transfer was 100%free & assured that it would be done by either BB or Apple, THIS IS TOTALLY FALSE! I have bought 10 phones in total from this dealer and this is how I was treated! Don't shop here.
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January 2022 by Frances Valeux
If I could I’ll choose 0 star! The team is not welcoming at all! The totally don’t care about you, they didn’t help me at all and if you need something you have to pay! I never see this before in another mobile store! The team members is really bad quality!I don’t recommend at all this store!
