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February 2024 by Lisa Flores
I've gotten help from robbie at metro he's awesome. And works very hard..both guys there are good ppl
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December 2023 by Ivy Deborah (Ivy)
Ari, Ari is the Man... I went looking for the Wi-Fi Tower & Ari helped me so he didn't have any at this location but he got it fr me the next day, set it up for me from the store and all I had to do was plug it in and Boom ?? Wi-Fi up & it's better than spectrum thank you Ari I'm coming back for the tablet!Bye bye Spectrum?
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November 2023 by Mariah Hernandez
Even though Metro PCs is expensive, I rather stay with the plan of " Metro PCs.
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May 2023 by A. Williams
Was very helpful when I needed to purchase a new phone, good prices....
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April 2023 by infinitemind
I visited this dealer 4/20/23 to port a line from another carrier. I wanted to get a new phone with the activation. The tag on the Samsung A23 that I requested said free with a new line activation. The dealer salesperson named Ali, who said he was the manager and had 6 stores, said in order for me to get the phone for free I had to get the $60 plan and insurance. I wanted the $40 plan with no insurance. He would not budge on this and said the system would not allow discount the price unless I went with the $60 plan and insurance. Those were all lies. He said I could change the plan after a month and remove the insurance. I completed the transaction and called metro pcs after I got home. They removed the insurance, changed the plan for me, and credited the difference of the overpayment. The dealer also assigned an account PIN and security question and password to my account of his own choosing, without consulting me. That was another issue I had to resolve with customer service. I will never do business with these dishonest characters again.
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January 2023 by justin cervantes
I was helped by two guys named anthony who spent their time with me to make sure I had gotten myself a great phone & a great deal for myself every month. I left with a brand new phone & a better monthly deal then the last company is times with.
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December 2022 by Khaalid Scurry
I could say the store but no I want to say pacifically an employee name Ray will do the extra mile to make sure the customer leaves satisfied. Ray I want to say thank you ?? Your a great guy!
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December 2022 by Laysha Eaddy
This by far is the best customer service friendliest metro I’ve been to. They really go above and beyond to assist with any technical problems especially the man name Ray. ????????????????????????????????A➕➕➕➕➕➕ Thank you :)
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October 2022 by Carlis Arias
I just have to say that I have always had excellent service at this metro store your employee Ali was so helpful with getting my phone upgraded, finding me the best deal, helping me transfer all my data He went way above and beyond and managed to help other customers without neglecting me one bit!! Ali should be applauded for his great customer service and this store will forever get my business.
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October 2022 by AliShneedsThat
This the best phone store to shop in especially the manager Ali was super helpful and handled all my phone issues for me ????
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September 2022 by Marilyn Braxton
The phone that i got was broken LG phone. the guy who assisted me told me that i can get a new phone with new number. it was better for me. and Umberto helped me to move my data to another phone. i was happy to get my things done. wonderful customer service. i recommend.
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August 2022 by Ralph Morgan
I guess, it was my lucky Sunday today. My phone was working slow. I went to this Metro Store. And Umberto helped me to fix all the problems that I have. He also advised me about Memory Card. He helped me a lot. Great customer service. Will definitely recommend.
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August 2022 by Bradley Golden
My phone data stopped working. and Umberto helped me to fix my 5G on my phone. Will recommend to others.
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July 2022 by Janet Lovell
My phone was giving me some hard time. Umberto offered me the memory card for my phone. And he transfered everything for me. He was joking and kept me in a good spirit. I left the store with smile on my face. Great customer service.
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July 2022 by Francisco Rodriguez
I was desperately looking for help. And Umberto did wonderful customer service. He helped me to get rid of the unnecessary apps and he offered me case and screen protection for my phone. I'm very happy now. Thanks
