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February 2024 by Dee DEE
STORE IS CLOSED YET THERES A REVIEW FROM A WEEK AGO.I have called many times in the last 3 weeks can't get thru then a week ago auto answer says disconnec went to the store 3 times not opened so please explain how there's a good review for a business that's not opened
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February 2024 by Anthony Forti
Darlin went above and beyond for me and my girlfriend to get her account information corrected and updated to buy a new phone on the line! I'm volunteerily making this review cuz she really did kickass for us calling customer support for us to get it through! Thank you Darlin!
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December 2023 by Penny
God know this place doesn't want my opinion. I am not going to saying else about Alex the Manager of this Store or Metro as a whole as a company.
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September 2023 by Diana Goetsch
Alex behind the counter at this Metro by T-Mobile store is a Zen master! What a pleasure—so kind, and so expert. I was having the worst day (my iPhone had been stolen) and he was not only immensely helpful, he was also healing.
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September 2023 by Jenn Benn
Came to get my account transferred to a new phone - Alex was in and he was great.He was friendly and professional and super fast. Not only was I in and out in less than 15 minutes but he was able to save me money on my monthly plan! This is the shop to visit if you need excellent, in person customer service.
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September 2023 by Tree Free Solutions
THE CUSTOMER SERVICE IS FANTASTIC. ALEX IS VERY ATTENTIVE, HELPFUL AND PATIENT. HE WAS ABLE TO SORT OUT AND FIX THE CHARGES ON MY BILL. HE REMEMBERS WHO I AM AND IS ALWAYS DOES HIS BEST TO MAKE SURE I AM HAPPY WITH THE SERVICE. IF IT WASN'T FOR HIM I PROBABLY WOULD HAVE LEFT THE SERVICE BUT HE GOT ME A GOOD DEAL ON A PHONE. DEFINITELY WORTH COMING TO THE STORE IF YOU ANY QUESTIONS OR WANT TO HELP ON YOUR METRO PCS SERVICE.
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September 2023 by Patrice Payne
Great customer service! Went earlier this week to transfer my service over to Metro and Alex was super helpful and knowledgeable! Everything went smoothly without any issues. Thanks again!
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September 2023 by Isaiah Belle
Alex was very helpful and he is grate at his job I'm very satisfied with my vist
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August 2023 by Natasha
If I could rate 10 out of 10 I would. Alex was AMAZING!! I have never experienced such competent service my 13 years with Metro PCS. He was knowledgeable, expedient in his service and kind!
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August 2023 by Raschid Pierce
How does this location have mostly five star reviews. Bogus.You can only pay cash, plus they don't give receipts.The store was closed so I paid online. Metro pcs accepted the money but the phone was turned off the next day. I had to pay twice. Hassles to get my money back on the card. The guy asked me to pay somewhere else so the problem is unresolved and the bill is due again! Don't waste your time or money it's not worth it.
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April 2023 by teresa valentin
I have yet to see a person nicer than Alex. He has help me so much in everything I needed. I feel good knowing that there will be someone to help me in the future
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April 2023 by Joe Tynan
Amazing experience here at the best metro by T-Mobile store in the city! Alex is amazing, fast, and nice. He's Very helpful and very professional ! He's on point !
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April 2023 by El Covan
Yesterday (3/18/23) my phone was 'activated' at 86 Clinton store; but I discovered after leaving it wasn't connected to the mobile network. No phone or texting available; it's my only phone. The store is lists Sunday hours as 11am-5pm; I was there at 11am -- not open. At 1pm, still not open.
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February 2023 by Rose Dattory
Go ask for Jessica. She amazing and gives great customer service. very helpful. She's the new girl there. Such a sweetheart. A+
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February 2023 by kachoo45
The girl there has no customer service skills whatsoever. Makes you want to go elsewhere. Which is what I did.