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January 2024 by Antonio Garcia Martinez
I feel very happy
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December 2023 by CUSTOMER SERVICE REVIEWS REPORTS
The female employee doesn't know anything about phone. I ask her about RTT on my phone and she didn't know what it was and how to remove it. Visit on 12/09/23 11:27am
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July 2022 by albe fnz
Samuel, as they say out there, appearances are deceiving. When I walked through that door I thought I saw an honest person but I realized that regardless of the address of the metropcs store there is a risk of finding people without values. Although I told you over and over that I wasn't interested in any type of insurance, you added it, I also told you repeatedly that the plan I wanted was the $50 plan. You did the opposite and put in the $40 plan, and added the $11 insurance that I repeatedly told you i didn't want. I hope that you take advantage of the bonus that they are going to give you for adding the insurance that the client does not ask for and does not need.
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January 2022 by Good Time
The best metro
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November 2021 by Kevin G.
Don't buy accessories from here none of them work. Might as well buy from a corner store deli.
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November 2020 by Moshe Hamra
Everything you look for in a retail store.Phone,accessories, customer service, clean,friendly,kind you guys r doing great job.Better then the corporate store.
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August 2020 by Anna Maria Campana
I had the worst customer experience ever. They will do anything they can to avoid helping you. Total waste of time. Stay away from here
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September 2019 by Benjamin olvera
Came in to this location and was helped by Eli who was very informatative ,really went the extra mile from the purchase to have all my information being switched to my new phone recommend anyone who is looking for a great deal and most of all great customer service!
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September 2019 by Emma Arroyo
Great customer service!!
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May 2019 by Gabby Seligman
Eli seems like a scammer. idk, I prefer other branches for MetroPCS.
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December 2018 by Rich Morgan
It helps to be knowledgeable. They can takes advantage of you if you don't know what you want. As long as you don't feel pressured and have knowledge you'll be ok!
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September 2018 by Jasmine C.
Let me just say this store supposed to be a corporate store and they won't even operate like one the girls in the store always have attitudes when you walk in they are never smiling my husband and I went in here today to purchase two iPhone 6S for $49 each and they didn't even have them in stock because Mario said that Apple did not send any to the store so we left and went to the store for the down the block on Amsterdam which is not a corporate store that fool tried to hit our heads for $193 for two Alcatel phones which was supposed to be $29 I don't know why MetroPCS advertise phones when they have hidden taxes I would never consider this company again you guys suck we didn't even pay you guys money and the guy at the store on Amsterdam ported our Numbers over and we walked out the store and put it on number back over to boost and got better deals with the Samsung phone
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June 2018 by Gaurav G.
Pleasant experience when open, but the opens late cs advertised time. Twice I have spent 30 minutes plus waiting outside the door for the staff to come and open the store. Definitely not something you expect from any Manhattan store. Quite disappointed.
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June 2018 by Farrell Ocasio
At first I was upset because the S7 I bought was having problems, but I went back two days later and the manager, John, was SUPER awesome about it. Got me a new S7 and didn't charge the phone change fee.
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June 2018 by Eli Hamra
Great experience and customer service with very cheap prices
