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February 2021 by Japhet Amadhila
Nice lady that served me... Very organized, well spoken, great timely and effective service
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June 2020 by Obed Corporan
This store have the best staff and customer service EVER! I would recommend it!
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April 2020 by 8bitdee
Signed up with MetroPCs at this location and I asked for the lowest plan of $40 and the guy secretly signed me up for the highest price and now I have a monthly plan of $70. Thief. This guy needs to get fired.
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March 2020 by Rose Natalie Grullon
Horrible
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December 2019 by Justin Lugo
Very helpful store
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December 2019 by Paula Slatkin
I tried to call the store and they didn’t answer the phone. I’m assuming it’s because they had a van and DJ making so much noise that they couldn’t hear me calling. Low class advertising. Shame on you.
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July 2019 by samuel connor
VERY HELPFUL AND GOOD CUSTOMER SERVICE AT THIS STORE
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June 2019 by Rima K.
Great Service amazing Staff Manager helped me every step of the way by transferring my contacts you can tell Management changed on a positive way I got a phone from the old management 2 years ago and the Owner was very bad I'm happy his not there anymore
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September 2018 by Jasmine C.
Let me just say this store supposed to be a corporate store and they won't even operate like one the girls in the store always have attitudes when you walk in they are never smiling my husband and I went in here today to purchase two iPhone 6S for $49 each and they didn't even have them in stock because Mario said that Apple did not send any to the store so we left and went to the store for the down the block on Amsterdam which is not a corporate store that fool tried to hit our heads for $193 for two Alcatel phones which was supposed to be $29 I don't know why MetroPCS advertise phones when they have hidden taxes I would never consider this company again you guys suck we didn't even pay you guys money and the guy at the store on Amsterdam ported our Numbers over and we walked out the store and put it on number back over to boost and got better deals with the Samsung phone
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July 2018 by Maibel P.
I know i have the option to pay online and it could probably save me some time. But i prefer goi g to this location cause the girls that work there are freaking awesome! I prefer to make a 10 minute line at this store than paying online that is how badass their service is. It is conviniently located near my job, i go here for everything from a charger to headphones to pay bills to get new phones. Yes maybe online i could get a better deal but the service here is amazing!!! I buy headphones atleast once every 2 weeks, and these girls are awesome. They'll probably be mad because i can't remember their names considering ive been going there for almost 3 years. Love these girls! Awesome store! You better go and try! Forget the other reviews they're all old.
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June 2018 by stevens salas
The staff is really helpful and they take their time when they help you...
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January 2018 by Fra F.
my aunt bought a phone about 2 weeks ago & next day it did not work so the woman at metro named Marinella who was extremely nasty said my aunt did not know how to use the phone & there was nothing wrong with it well 2 days later the phone was constantly dropping calls & video is not work either & the internet neither & the games are cutting off too we went back to see owner & was told he is on vacation & there is nobody to take his place & she spoke to him on the phone & he said she was threatening him I could not believe what i was hearing well I plan on call corporate headquarters to help my aunt nobody would give me his name. address or email nor tel.# I will find my own info because it is wrong to treat senior citizens so bad today & I also asked Marinella if that even is her name whet is the owners name she said she did not know how can u not know who you work for when there seem to be only 10 employees people go anywhere but that store for a phone. Thank You thank you for reading. the store is located on Westchester Square Bronx, NY 10461if any CEO or knolwdgeable
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June 2017 by Aaron Bowie
All of the staff are ALWAYS helpful and friendly. Excellent customer service.
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May 2017 by Ben H.
Poor service with a lot of background noise and static. Customer service is horrible. Lots of repeated questions by the automated service, and more questions from the rep, over and over. Avoid Metro pcs. Samsung instrument has poor camera and bad music listening.
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September 2016 by Bertnard Miller
They sell the worst phones ever
