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December 2023 by Sabrina Kerekgyártó
I don’t know if this is the metropcs my mom went to but a metropcs employee came up tomy mom and asked for her password for her metropcs account and then the employee changed her plan from 30 dollars a month to 50 dollars a month they scammed her .1 star ? but metropcs if you need to make more money just say so but actually you don’t have to because this is one of the sub companies of t mobile … t mobile is 150 billion + Company (also if you are wondering why my mom gave then her password because they are employees they have to be legit and totally not trying to scam you …no??they aren’t .
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September 2023 by lissette montes
If I were able to give this location a negative zero I would have for the the encounter I had with a VERY RUDE employee on 09/11/23 of all freaking days. It was so GOOD to see you got rid of that sales guy who smelled like cigarettes and beer . Very disappointing to see that SAMMY is no longer with you guys. He was a great person to his customers and very pleasant, now you have a new guy by the name of JAY who I had the pleasure of dealing with on 09/09/23 when purchasing a new phone. Jay was answered all my questions he was pleasant offered good customer service. Now you guys have a new employee, a tall women with a whole bunch of tattoos and who was clearly not in uniform who was just SO RUDE. Had I gotten her name I would have gladly wrote it down , professional she was not, we both exchanged words only after she started cursing at me first. This store has a problem keeping GOOD employees why? Send to TRAINING CLASSES and if metro pcs can't afford it don't just hire ANYBODY. Now if I don't see JAY in the store before I enter I will go elsewhere. Oh the store phone doesn't work, and their printer doesn't work for a physical receipt WHY?????
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September 2023 by Reggie Brockington
Great customer service and jay was the man he is really very great come here people
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December 2022 by Aashvi Dal
My Experience here was Great!Andre was very professional and knowledgeable, He answered all my question communicated well without hesitation on like other storesI also noticed the Low stars for this location and it must be for the old employees that no longer work there from what I see. If you need a phone, upgrade or have questions come to this metro pcs!Thank you for your great customer service! We need more employees like this.
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December 2022 by Michael Suarez
Employee was intoxicated I could smell alcohol when he spoke. 12-6He tried to overprice home internet on another occasion.
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November 2022 by Blink2HappyDays
I called this location to ask questions about voicemail after changing my phone number 2 weeks ago, the lady I spoke with said "Can you come in? We are really busy." I asked "what are you busy with, customers?? What do you think I am? Chopped liver! Your service is NOT free so I'm a customer just as much as the people you are busy with are!". I wont be renewing my contract with Metropcs.
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August 2022 by Mary E
My Experience here was Great!Andre was very professional and knowledgeable, He answered all my question communicated well without hesitation on like other storesI also noticed the Low stars for this location and it must be for the old employees that no longer work there from what I see. If you need a phone, upgrade or have questions come to this metro pcs!Thank you for your great customer service! We need more employees like this.
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June 2022 by My My Syfi
The People in their do not even try to do their jobs. They nosey and if you don't have a personal conversation with them then you can't get service. I just needed an easy exchange for my iphone, just needed a sim card cause of the network switch . All I ask for n they told me none work n didn't give me one. Bullshyt be real. Went to a store ten blocks down and got a new sim card n phone as you can see working wonders
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October 2020 by Ivan Davila
It's hit or miss, I have been with them for over 10 years and sometimes I get excellent, great service, other times lousy service.
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July 2020 by Samarriah Lee
Very friendly
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December 2019 by Justin Lugo
Thanks to thr manager here she was very helpful
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November 2019 by Harlem Mystery
Good service. Spends quality time with each customer.
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September 2019 by Rafael Ortiz Serafina
Great store really good deals specially MetroPCS network network is pretty good and they take bill payments and help you out I would really recommend a store instead of the one on 107th St.
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September 2019 by Geovani Lopez Quintanilla
Nice store good service!
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September 2019 by samuel connor
good service perfect place
