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November 2023 by Wiktoria Zasada
I purchased a phone based on the employee's assurance that it would work in Europe, only to find out it's SIM-locked. Despite several attempts to contact the store for a resolution, my calls remain unanswered.EDIT: I reached out to your customer service through the general number, 888-8-METRO-8, and after consulting with their financial department, I was informed that the store where I purchased my phone should be responsible for providing a refund due to their negligence in providing me with misinformation regarding the service. Furthermore, given that there are no Metro By T-Mobile stores in Europe, this is the only viable means to resolve my problem. Provide me with your e-mail to solve this issue.
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May 2023 by DAVID TALABI
I have a good experience at the store. The staff on duty did a wonderful job. His communication skills are excellent and ready to help costumers.
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May 2022 by Aviana Palmer
Presentation and customer service to perfection I would advise anyone in the neighborhood to visit this Metro By T-Mobile will went above and beyond and did it with a smile A+
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September 2021 by Bruce Ortiz
Well the location has great costumer service and employees are wonderful, but the company going on a month now trying to activate one phone
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August 2021 by Bradley Dorismond
Saturday Aug 28th 20212:23pm. The representative was was rude and strange acting. I have a t line family plan for years and this was the first time that I walked in a metro pcs store and was treated like garbage. I'm disappointed at the service and shortness of this lady.
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July 2021 by Elsie Darville
My experience of a scale of 1 to 10 with a 10
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April 2021 by Ya Mujeeb
For all those other reviews, those are from 3 years ago. They have new management with great service. Sorry to all those who had bad experiences 1-3 years ago. Please visit Now really good management and experienced workers.
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April 2021 by Jerry Tomas
Pretty good management and great friendly staff.
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August 2020 by Seymore Wright
Simply loves this place. There's a bald guy who is amazing.treats me like family every time I go
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February 2020 by Terry Terry
Exelent prises and great customer service. Very friendly team
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August 2019 by Virginia johnson
The people in this branch stole from my mentally handicapped little brother. He went into this establishment to buy a cell phone and service but got ripped off. They added a third line to someones else account unbeknownst to him and when his phone number got shut off didn't have any answers as to why. They couldn't even tell me how to contact their manager. This place should be shut down asap. If you want great customer service head on over to the flagship store on 125th st.
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November 2018 by Eddie Chabla
They told me to jump off a bridge and die. Extremely disrespectful so don't go to metro pcs
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October 2017 by Jose Marquez
Don't like Metro pcs
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October 2017 by Lucky24Laksh
They Called Me Fat in public
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September 2017 by shawn kovell
The phones you get there break easily, they tell you the give you a bargain but then they overcharge and they don't tell you when they have a sale going on, if they can get you to pay more
